I did not have a good experience here from day 1. Not one staff member acknowledged me when I arrived. As the appointment progressed, the staff members were still reluctant to talk to me. The conversations were very forced and awkward.
A few minutes into my appointment, the staff members started to act a little bit more friendly and were very generous about giving me a trial-sized contact solution to take home with my trial lenses. However, after taking the contacts home, one of them dried up in my eye and fell out.
I returned to the center to request a different brand of contacts that would not get dry and fall out of my eye. When I asked if I could try on a brand of contacts that I was familiar with, the staff member scoffed and huffed at me. She was clearly very upset that I did not want to buy the contacts that she originally recommended.
Lastly, the eye doctor got my eye prescription confused. My left eye is significantly weaker than my right eye, but his prescription showed that my eyes were almost equal in strength. I have been to many different eye clinics and never once has an eye doctor come to this conclusion.
Overall, it was a huge waste of money to come here. I had to spend extra money for an entirely separate appointment at a different eye clinic that could give me an accurate eye prescription.
