FOCUS: Doctors of Optometry, P.C.

This truly was the best eye doctor visit I’ve been to and all my 63 years of life. I appreciate everything these ladies do they should be rewarded for their efforts and their work very efficient very attempted to help me with what I needed and I think so much and I look forward to seeing them next year.

I had a really nice experience at FOCUS and Warby Parker overall. The staff was friendly and the appointment itself went smoothly. My only complaint is related to insurance. I confirmed with my insurance company ahead of time that they were listed as in-network, but later found out they were not. I was surprised that insurance information wasn’t verified prior to the appointment or that patients aren’t notified when a provider is out-of-network. As someone who works in healthcare, I understand that it is ultimately the patient’s responsibility to verify coverage—which I believed I had done. Unfortunately, this resulted in paying $130 out of pocket instead of my usual $40 copay. Because of this, I likely would not use them again, despite an otherwise positive experience.

Dr. Safner was absolutely amazing. He was extremely thorough during my eye exam and took the time to explain everything in detail, even issues that required a referral. He was kind, highly knowledgeable, and incredibly helpful. I was a bit disappointed to learn he primarily works in the DC office and only visits here monthly, but regardless, the entire staff was also wonderful. Highly recommend!

I saw Florian Safner, O.D., and his associate for a routine eye exam at Warby Parker inside of Westfarms Mall. I was seen right away by the associate optometrist and kindly introduced and ushered to see Dr. Safner for a more extensive exam. This was my second eye exam, so I appreciated being walked through each of the exams with clear directions. I felt comfortable through my entire visit. The examination rooms appeared tidy and clean. FOCUS offered to present me with documents to submit a claim to my insurance which personally wasn't necessary (since I was out-of-network), however, the price of the exam was very reasonable and both the associate and Dr. Safner gave great care. I will definitely consider FOCUS for future eye care!

Surprisingly awesome experience getting an eye exam here! The doctor did an amazing job and everyone who assisted us was super friendly and accommodating. Not to mention, their frames are beautiful and I’m excited to get my glasses! Highly recommend for eye exams and new frames or prescriptions!