Focus Optical (Springwoods)

Absolutely incredible service from the front of the office, seriously. Between managing fittings, adjustments, parts of the exam, everyone I have encountered has been kind, professional, and genuinely a joy to talk to and interact with. I wish I had remembered to ask for the name of the gentleman who fixed my glasses after one of my toddlers at work launched them across the room off my face. They were in rough shape and they look as good as new. Thank you so much. As long as I am in the area they have a customer for life.

Was walking past and thought to let them know about my glasses that had an arm loose. I didn’t have them with me so Abby told me to come back again and the next day, she remembered me and fixed them right away! Excellent customer service - thanks Aroon and Abby!

So close and convenient for me! Cady is the sweetest and so is the doctor. I was a walk in and greatly surprised!! Update: literally was in and out to pick these up! 10 stars and I got them within a week!

There was some miscommunication regarding my appointment initially,but they made an effort to make things right as soon as I walked in. I’ve been a long time customer of the woodlands location but decided on this one since it’s much closer to me. They are missing some brands that Hughes landing carries (..Chanel) but I was able to find glasses that I liked and the best part was that I got to wear them out of the store the same day without any second trips to pick up my glasses (Total time with eye exam was approx 1hr20mins) I will be seeing you guys again next year! :) thank you!

✨ This was my first appointment with them, and it was such a wonderful experience! Dr. Dinh was absolutely amazing and so kind. Abby was fantastic super helpful as I looked for glasses, friendly, and made sure I had everything I needed. I’m really grateful for the great care. Thank you all so much!✨