For Eyes Optical #Blm-090

Jo Ann and Lori were absolutely wonderful to work with! They were informative, patient, and truly helpful in guiding us through all of our options. They made sure we found the best deals within our budget and helped us choose the perfect pair of glasses. The entire experience was smooth and stress-free. I highly recommend them to anyone looking for excellent customer service and great value!

I love this For Eyes with my whole heart! 🥺The staff here is so kind and always accommodating! I almost couldn't afford my contacts and they made sure to help me out to make sure it was in my budget! They always answer all my questions and help in whatever ways they can and are always so patient! I got a trial pair that didn't work for me and they immediately set me up with a new kind. Dr Jaffery is so kind and very informative about eye conditions and what health conditions can effect your vision, I feel like I'm always in the hands of a true professional! 10/10 love this location and these individuals!

I can honestly say that my experience with Lori has been absolutely wonderful every single time. She is one of those rare people who truly loves what she does, and you can feel it from the moment you walk in. Lori is incredibly kind, patient, and genuinely caring. She always greets me with a warm smile and, what means so much to me, she remembers me by name. It may seem like a small detail, but it creates such a personal and welcoming experience that keeps me coming back. What I appreciate the most is how attentive and detail-oriented she is. She takes the time to really understand what I like, what feels comfortable, and what works best for me. She remembers my preferences, the styles I tend to choose, and even checks in to make sure the frames feel good and fit properly. I never feel rushed or overlooked. Her recommendations are always thoughtful and honest. Lori has a great eye for what looks good, but she also considers practicality and comfort. She never tries to push anything just to make a sale, which I truly value. Instead, she helps you find something that you will genuinely love and feel confident wearing. It’s rare to find someone who combines professionalism, knowledge, and such a warm, human approach. Lori creates an experience that feels personal, stress-free, and enjoyable. I always leave feeling taken care of and happy with my choice, and that’s why I keep coming back to her. She is truly amazing, and I highly recommend her to anyone looking for exceptional service.

Excellent staff! Dr Jaffery took his time with me. Said my RX had not changed, so no new glasses. Unbelievable he isn't out just for the money. Since I have insurance I decided to get sunglasses. Joanne & Lori we helpful & so nice. I HIGHLY RECOMMEND.

I will not be returning to this company!!!! I brought in a brand new pair of sunglasses for For eyes to insert the lens, a few days later I received a call stating the frame was broken at the corner where the leg/hinge folds during the technician’s handling. When I asked for an explanation, I was not given a clear or reasonable answer—only a vague answer stating that the item was broken and basically it is what it is approach! There is absolutely no clear escalation process. The only point of contact was a Ms. Lori. Unfortunately, my experience with her customer service was very disappointing. She advised me to “apply glue” to a brand new pair of glasses that were damaged while in their care, which was unacceptable and beyond disgusting! A partial refund was eventually offered after I expressed my frustration, but it did not reflect the value of what was damaged. The resolution felt reactive rather than responsible, and concern for the issue was only shown after I escalated it Overall, there was no real accountability, no problem-solving approach, and no confidence that customers’ items are handled with care. I will not trust this company with my frames again.