Forefront Eye Care

My family and I recently celebrated the 250th birthday of our country by visiting Boston for the first time. Right after we arrived, my daughter damaged a lens from the only pair of contact lenses she brought on the trip. I contacted Forefront Eye Care (close to our hotel) and spoke with Mike Gulla. I explained the situation, provided my daughter's prescription and information, and hoped that something could be done to help on short notice. Mike and others at Forefront immediately provided me with a solution. He was able to get me sample lenses for my daughter and solved our problem without us missing any of our planned activities. Mike and the team at Forefront took great care of us and treated us like we were lifelong friends and customers. I cannot thank Forefront Eye Care enough. If you live in Boston or are visiting and need help with your glasses, contacts, or other eye care needs, I highly recommend a visit to Mike and Forefront Eye Care. If they treated visiting strangers with so much care, respect, and concern, I could only imagine how well they treat regular customers. A very heartfelt and sincere THANK YOU for all your help and kindness!

The young lady at the front desk was very kind and helpful, which I appreciated. However, I was disappointed by the overall experience. I was told I couldn’t purchase frames through my insurance unless I was also getting a prescription, which was very confusing. At almost every Eye care location, anyone and everyone is able to purchase frames; what if there is no prescription needed or to add? You don’t sell the frames then? It left me feeling like I wasn’t fully assisted or that there may have been a lack of flexibility in helping me find a solution.

I saw Dr Leach who was the most thorough of all optometrists in my 25+ years of getting annual eye exams with a heavy script and astigmatism, taking consideration of my concerns that were formerly overlooked by franchise outfits. The retail store has choice luxury eyewear with excellent staff on hand to guide the most appropriate selection. I will be going back.

I went to Forefront for glasses in September, and got some amazing glasses. Fast forward to April, and I accidentally broke them. I am blind without them. I was able to call this morning and they got me in right away to repair them. I was able to walk out a short time with my glasses. They really saved my day. Thanks Forefront!

I have sent them emails to receive my prescription twice because it wasn't given to me after my visit, if you have my email on file and i send you an email you should send people what they ask for. Also got turned away when i tried to drop off my glasses to have them replace the lenses during posted business hours. I just want to get my prescription, it shouldn't be this complicated when one pays for the exam.