Frankel Optometry

Just don’t do it. Do not use him. I walked in the front door and was not greeted or acknowledged though there was a woman at the front desk- I sat down and waited while I was the only one in the office. The receptionist proceeded to sit on the phone for 10 minutes without acknowledging me talking on a personal phone call that was unimportant. The office is outdated and rundown - Not a good first experience. I actually stood up and walked out the door and she still didn’t even acknowledge me. Left without being seen because I felt so uncomfortable with the whole situation.

Staff friendly. Doctor takes his time with the patients. As others have said, if you're expecting super high tech and fancy- not your optometrist. I left my last optometrist because he tried to promote too many "extra tests" and his own eye wear. Dr. Frankel didn't push any unnecessary tests, and although he would like you to buy his eye wear, they aren't pushy about it.

Referred by my colleague, I saw Dr. Floyd 16 years ago. I immediately found that he was the best eye doctor I had met. He is very patient. Not only he spends an hour in my vision exam, but also he is so careful in preparing the lenses. I can feel that he always tries to make a pair of glasses right. Nine years ago, I moved to south of the city. Because of the distance, I stopped going to Dr. Floyd for annual exam. Since then, I have seen several other eye doctors and have had two new pairs of glasses. However, none of them are as comfortable as the old pair. Recently, I go back to see Dr. Floyd again after several years, even have to drive a long way, simply because I can get excellent services from there. -Dan

Having a foreign body lodged in the inside of your eyelid continuously etching and re-etching your cornea and eyeball for 24 hours really puts "having a bad day" into perspective... although it sure puts everything else out of focus. I feel compelled to thank my eye doctor, Dr. Frankel, of Dr. Frankel Optometry in Lenexa KS for being the only one of 3 separate physicians who saw me for this issue to have the thoroughness to actually find and remove the offending particle from my eye. And if all that wasn't enough... he did all this on his day off. He voluntarily called me to follow up with me from my phone call to him during the previous evening, came into his office on his day off out of concern for me and invited me into an impromptu appointment. Thank you Dr. Frankel!

My visit with Dr. Frankel was one of the best medical experiences I've ever had. I followed up with him on a prescription a week after the examination, and he took the time to reach out to the lab on his day off to check the status of my glasses. He didn't have to do that, and I was highly impressed.