Frantz Eye Care

Had a comprehensive exam on November 25, 2025. For reasons I don't understand I was dilated prior to the refraction exam. Since my vision was too blurry to read the eye chart, I made another appointment for the refraction exam. Arrived for my appointment but after a full hour of waiting I had to leave for another appointment. After two waisted trips and lots of business travel I made a third appointment for the refraction exam for July 15, 2026. After waiting for 20 minutes I was told that my vision insurance wouldn't cover it since "I had it done less than a year ago and 90 days had passed", and I would have to pay $75 out of pocket. I explained in a calm and professional voice that this was my third attempt at the exam and at no fault of my own. Despite my explanation I was told that if I wanted the refraction it would cost $75. So I left. Very unprofessional.

I had an absolutely incredible experience at Frantz EyeCare. Dr. Nicole Yontz was beyond amazing. For the first time in 20 years, I can actually see clearly. Every other eye doctor I’ve been to seemed to follow the same cookie-cutter approach, but Dr. Yontz truly listened to me, trusted her own expertise, and customized everything based on what I was actually experiencing. I am honestly blown away by the difference. I cannot recommend her enough. The entire office staff was fantastic from start to finish, and Claire Dukeshire was especially incredible. She explained everything in a way that no other office ever has, made the entire process comfortable, and genuinely cared about helping me understand what was going on with my vision. Thank you again to everyone at Frantz EyeCare for such an amazing experience.

I would highly recommend them, first and foremost, extremely friendly, over accommodating, and when the doctor came in, she was pretty amazing. She asked about my health overall she talked to me, asked me questions. If I had any problems she genuinely cared. I just felt super comfortable from checking to the time I left. I will definitely be back and I will definitely recommend to everyone.

My wife is undergoing treatment for macular degeneration. This entails an ongoing series of injections that must be administered at prescribed intervals. We are in the early stages of this process and have already undergone two treatments. The Dr. scheduled the third treatment, we arrived at the designated time and had all the preliminary procedures done when the doctor who was to perform the injection, who was not the same doctor who scheduled this appointment, informed us that a mistake had been made and it was much to soon for another injection. No explanation for the error. Rescheduled for the following week. Now received notice that this appointment was also scheduled in error. Have contacted the office in response to this message and been informed that no one on the doctors team is available. The timing is especially critical as we received this diagnosis and began treatment just in the last six weeks. We have to return home at months end and must engage a physician at home to continue on the treatment schedule uninterrupted. Still have not received copies of medical records and now it would appear our rescheduled treatment will be the day before our departure and it seems even that is tentative. We were told at the outset that is was very important to maintain the treatment schedule to achieve the best possible outcome. It now appears the biggest obstacle to achieving that goal is the inefficiency and lack of communication skills of the staff. Be forewarned here that you must persist in being your own advocate. Apparently good help is hard to find even at Franz EyeCare .

Excellent, friendly and welcomed. Office staff, eye doctor very helpful, explained testings with information. The eye techs beforehand very patient and caring, also explained every testing of eye test. The optometrist measuring and explaining very helpful with frames a d ordering process. I was very pleased with the quality of services.