Frazier Eye Center

I had an excellent experience with Dr. Ashley Olivarez and the entire staff. Everyone was professional, friendly, and made me feel comfortable from the moment I walked in. Dr. Olivarez took her time to thoroughly explain my exam results, answered all of my questions, and never made me feel rushed. The office was clean, well-organized, and appointments were on time. I truly appreciated the personalized care and attention to detail, especially when helping me choose my new eyeglasses. It's clear they genuinely care about their patients' eye health and making sure you leave with the right prescription and glasses. I highly recommend this practice to anyone looking for knowledgeable, compassionate, and professional eye care.

The only good thing at this place was the doctor I saw. I ordered a pair of glasses with Frazier after my appointment in May. I didn't get my glasses until mid-June. Once I got them, the lenses would come out at the top and then about mid June, the right lense fully popped out. I took them back in on July 14th asking if they could fix them. I was told that the lenses were too small and they needed to be sent back. They insisted that they would be expedited and that I needed to wear my old glasses with my outdated prescription in the meantime. I asked for a printout of my prescription and the tech said "you're gonna order glasses online?!" And acted as though it personally offended her. She provided me with the printout once I explained that I would need a back up pair in the event one pair was to break again. After 3 weeks of waiting for my "expedited" glasses, I called to ask about them. They advised me that they were in but just hadn't gotten around to calling me yet. I asked if I could just get a refund instead, and was advised that it was past the cutoff for a refund since the original appointment was in May. Even though I've had the glasses for less than a month, and here it is August. I won't be purchasing glasses from this place EVER again, but wouldn't mind seeing the doctor if needed.

The doctor is very thorough and patient, taking time to talk with me and explain everything. The wonderful lady who worked with me to explain benefits and options as far as glasses was very knowledgeable and took the time to explain all exactly what insurance covered and even recommended frames. I will definitely go back to this practice for all my eye care.

I've been going here for about 5 years. Staff is always friendly and helpful. They have a good variety of frames. And the Dr's answer all your questions. When you find the right place you dont want to go anywhere else.

Been coming here for years. Great place friendly staff. Wide variety of glass frames.