Dori Carlson was so rude and disrespectful to me and my son today. This was the first time ever meeting her and from the moment she sat down to listen to what my son was explaining to her about his vision, she was mean and yelling at him!!! I've never seen anyone in the medical field act like that to a patient, especially a child. And after she figured out my son needed a correction in his left eye she didn't care, or offer a new prescription. She basically told us to leave and said my son was a liar! (Because his right eye was the one bothering him). The girls that work out front are always amazing, professional, and extremely nice. I'm still in shock of how cruel she was to us, when we got into our vehicle my son look over and asked me if he did something wrong! 😔
Heartland Eye Care
About
Heartland Eye Care serves patients in Park River and the surrounding part of North Dakota from its office at 915 Park St E. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Insurance accepted includes VSP (1 plan in total). Doctors at this practice include Dori M Carlson, OD, Jaime A Hoenke, OD and Miranda Dusek Thompson, OD. The optical carries 36 frame brands. You can walk in without an appointment. Call 7012847330 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
915 Park St E
Park River, ND 58270
Get Directions - Phone
- 7012847330
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 188
Information was provided on tests that were ran. Welcoming as soon as you walked in the door. Overall a great experience. When I get the new glasses I may be back to leave that 5th star!
Orin's appointment went very well, he was so thankful that he didn't need glasses and everyone there was so helpful and kind! Very much appreciated! Thank you so much ❤️ ♥️
My experience at Heartland Eye Clinic was nothing less than great. The staff is always kind and very helpful as well as professional. Dr. Carlson takes her time to give a thorough exam and address any concerns I might have at the appointment.
I have been going to Heartland since 1994. I have always had great experiences there. The staff is friendly and knowledgeable. The facility is top notch, with the latest in optometrics. Highly recommend.
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