I am extremely disappointed with my experience at Unity Medical Center. I arrived on time for my scheduled appointment and was checked in by registration at 4:00 PM. Despite this, a nurse later came out and told me the doctor would not see me because I was “late,” which was simply not true. We drove from out of town for this appointment, and my daughter was especially disappointed after making the trip only to be turned away without being seen. This situation was frustrating, upsetting, and completely avoidable with better communication and organization. Due to this experience, I will not be returning. Unfortunately, they have lost our business.
Unity Medical Center
About
Unity Medical Center is an eye doctor and optical shop in Grafton, North Dakota, located at 164 W 13th St. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. The practice is in network with 7 vision plans, including EyeMed, Aetna Vision, Cigna Vision and Humana. Care is provided by Terra L Boettcher, OD. Walk-ins are accepted. Call 7017806400 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
164 W 13th St
Grafton, ND 58237
Get Directions - Phone
- 7017806400
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 9
I received excellent care in the clinic and emergency room and in the hospital all the staff were very professional and caring the respiratory staff all wonderful food was great I have nothing but the best to say about Unity great place.
Switched me at birth in 1988. Would rate 0 out of 5 if I could… I’m just glad Unity Hospital doesn’t deliver babies anymore! If you were born at Unity Hospital in Grafton, ND like I was I would recommend taking a paternal DNA test just to be sure!
The best hospital I have ever been to 100% recommend to anyone super easy to access!
I want to compliment the excellent care I received at both Unity Hospital and the Grafton Family clinic. I was seen first at the walk in clinic. I believe that I got the care iIneeded with good home care instructions for a painful ear ache. I ended up returning to the Unity ER 2 days later because of such pain in the ear. The Dr. on call did all the right testing I felt and even consulted with an ENT Dr. in GF. He offered me a short time pain medication until the swelling in the ear and pressure should have eased up. He told me to follow up early next week with Dr. Visceto my Primary. Early the following day Dr. Visceto's nurse Molly was right on it. She called me at home to see how I was. That is quality of care and made me feel that my health care team was really interested in me and my well being. How Awesome. She scheduled me to be rechecked on 2 days with Dr. Visceto. When I arrived Dr. Visceto quickly realized I was in trouble and the ear was not improving. I was in a great deal of pain. He immediately arranged for me to be seen that day at Altru ENT department. 3 hours later I was there and received great care again. I am a Type 1 diabetic so this excellent level of care helped me further avoid complications with my diabetes. I am so very grateful. I want to thank everyone involved. Robin Suda
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