I have shopped with Lenscrafters for more than 2 decades and I've never had a bad experience, not one time... until today. I needed a simple lens replacement in my Raybans. After what was an extremely difficult process and after having been told what it was specifically that I needed, she quoted me almost $500 ( single vision lenses ONLY), which, by the way, is more than double what I paid for my carbon fiber Raybans with mid-level progressive lenses AT THE SAME LENSCRAFTERS. When asked a question she would deflect, when expected to move on, she lingered so long that I had to ask her to please move forward, and at the end of all this I bought the SAME pair of Raybans that I already own, with lenses and the insurance coverage... still paid less than she originally quoted me for a single vision lens replacement. None of which would have eveb been possible if not for her manager, God bless him. I've also been in management for more than 20 years and dollars to donuts she's acting this way around the holidays to get fired for severance. Do not give her the satisfaction. Send her to a podunk village where the only thing for miles is a Lens crafters. Store # 550 in Penn Square mall Time: 5:15 pm Salesperson: Ricardina I spent $454.29 Unhappy customer, but still a customer. If you have please ask, this may sound bad but there's so much more to it and it is so much worse. I would just love to fill in the gaps.
