I ordered some glasses June 20th I was told they would be ready in Two weeks. Everytime I call to see if they are ready I get a different response.I have to keep checking on my glasses.I was supposed to get a call today. No one call .Can you please.
Heartland Vision
About
Heartland Vision serves patients in Indianapolis and the surrounding part of Indiana from its office at 2320 1/2 S Tibbs Ave. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes VSP and Spectera (2 plans in total). Care is provided by Brian Swift, OD. The optical carries 36 frame brands. It is open 5 days a week. You can walk in without an appointment. Call (317)241-2019 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
2320 1/2 S Tibbs Ave
Indianapolis, IN 46241
Get Directions - Phone
- (317)241-2019
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 6:00 PM |
| Thursday | 9:00 AM – 6:00 PM |
| Friday | 9:00 AM – 5:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 61
Judy and Josie were very great help and so interactive with my child and myself. Love their personality. Even went to the extreme as helping make sure I wasn’t paying anything I shouldn’t be. Awesome staff!!!
Watch out for this place! They've been jerking around for WEEKS attempting to fill a simple glasses prescription. They don't seem to know what they are doing here. Pathetic.
Both my wife and I had our exams at 2 and 2:30. Dr. Swift was promptly ready at each appointment. Explained in detail what each test was and made sure we understood all his diagnosis. Josie worked with each of us while the other was in with the Doctor. Her knowledge was invaluable to make choosing a new pair of glasses easy and painless. Both of us were in and out in just over an hour. All are very caring of their patients.
I will never use anybody other than heartland vision because of the customer service that I am given. I have two locations in my vicinity and when the closer one is full of appointments, I do not mind driving a little bit further to the secondary location because I know I’m going to be taken care of. Josie at my preferred location is always amazing. She is professional, kind, and knowledgeable.
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