Hendrick Medical Center

I've been in Hendricks medical North for 2 days now I had a full hip replacement and I want to speak about the staff who have been taking care of me during these two days these people are totally awesome I mean very professional very caring very experienced from the doctors to the cleaning people I have nothing but very good praise for these people so much that I decided to stay another night and get even better if you're looking for a hospital I refer Hendrix Medical center. My experience here in the staff including the chaplain physical therapist nurses nurses AIDS everybody or just are just wonderful people.

I cannot express to you all how HORRIBLE this hospital is! I went to the ER multiple times because I was having blood and blood clots coming out of my peg tube with abdomenal pain. They were useless. A complete waste of time and money. I went on a Saturday with very, very painful abdomen pain. I was sent home. The very next day I went back. The pain in my abdomen worsened and I was still bleeding from my peg tube. Labs were drawn again. This time my liver enzymes tripled not even 18 hours in between. Again, I was sent home. Even as I lay on their hospital bed literally crying and begging them to help me. STILL got sent home. I ended up having to call my doctor in Dallas for help. I went to Dallas and they drew STAT labs. I was immediately hospitalized for FOUR days. It turns out when Hendricks replaced my peg tube, they had it too tight. Which caused an ulcer to form on my stomach lining. Which explains the GI bleed. My liver enzymes stayed elevated for the first two days, but on that third day trended downward. I had to have TWO procedures done and multiple lab tests, etc. All of this to say, IF YOU NEED GOOD CARE BY PHYSICIANS WHO ACTUALLY CARE. GO TO DALLAS. Do not waste your time, energy, and money going to a hospital where the physicians do not care about your wellbeing, health, nor are trained to use their critical thinking skills that they are supposed to be well trained in. Zero stars. Absolutely DO NOT recommend.

Listen up, Abilene, if you’re looking for a hospital that can turn “I think it’s just gas” into a full-blown quadruple bypass adventure, Hendrick Medical Center is the place. I walked into the ER convinced I was wasting everyone’s time with some epic indigestion. No real pain. Nothing dramatic. Then the tests started doing that suspense-movie thing—numbers creeping up just enough to make everyone pay attention. Next thing I know, I’m getting a heart cath… and the surgeon comes back with: “CABG x4.” Four bypasses. I went in expecting maybe a couple stents and a quick oil change. Instead, I got a full highway reconstruction project on my heart. Plot twist of the year. But here’s the part nobody tells you in hospital reviews: The heated blankets on demand? Game changer. I felt like I was at a luxury spa, except the staff also happened to be saving my life. 10/10, would absolutely request extra warmth while recovering from major surgery. And the food? Way better than it has any right to be. The Cajun Chicken Pasta was legitimately solid. At one point I caught myself looking forward to Tuesday’s menu, which feels like something no one expects to say in a hospital. Pro tip: skip the bacon—they already saved mine for someone else. All joking aside, the care was outstanding. From the ER team who took my “probably nothing” seriously, to the ICU staff, to the floor nurses who patiently put up with my stubborn “no pain meds” routine—everyone was calm, skilled, and genuinely kind. They took what I thought was a false alarm and turned it into a life-saving intervention. I’m already up, walking more every day, and grateful for a second chance I didn’t see coming. They saved my heart… which, as it turns out, was pretty important. Would trust them to rebuild it again. Prefer not to test that. Highly recommend.

This facility failed my loved one so horribly. We came in knowing treatment would not be life saving, but that it would absolutely be able to help with quality of life in remaining days. Save a few amazing nurses, the team failed them in so many ways. As well as other family members that have been patients in the past. Will add a more detailed review in the future but am just so devastated by the treatment that they received that I had to leave something for now. Such a lack of communication, care, and comprehensive knowledge. Patient is healthier now after just a DAY with the hospice team because so many aspects of care were neglected.

I couldn't find a way to thank certain staff members that helped us a lot this week. #1 was our ostomy nurse, Ashley, who gives 110%. #2 our daily custodian, Kendra, who was so sweet and understanding. #3 All of our nutrition deliverers, who listened to the needs and took care of us, especially Monica. #4 Heri, our regular nurse for 3 days, who took time to explain things we didn't understand and were stressed about. Last but not least, Dr. Kendrick, who I am sure must have a phone booth somewhere to change from scrubs to the white coat. My biggest complaint is the limited Gluten free menu at the archway and the grouchy barrister at the perk; when stressing over loved ones in the hospital, you need to smile and be chipper. Oh my goodness, all this would not have happened without The League House and Lynette!!