Heritage Eyecare

I had an excellent experience at Vista Optical inside the Oregon City Fred Meyer! From start to finish, the entire visit was efficient, professional, and welcoming. Shannon, the assistant, was absolutely wonderful—friendly, funny, kind, and incredibly helpful. She made the whole experience enjoyable and put me at ease right away. The doctor was fantastic as well. She was knowledgeable, thorough, and took the time to explain everything clearly. I felt confident that she truly knew what she was doing and genuinely cared about getting my prescription right. After wearing contact lenses for 35 years, the last two exams I had elsewhere were much more expensive, and neither resulted in contacts that gave me truly sharp vision. They were actually the first contact lenses I’ve ever had problems with. The contacts I received from Vista Optical are perfect—I finally have crisp, clear vision again! I’m extremely happy with the care I received and will definitely be returning. I highly recommend Vista Optical in the Oregon City Fred Meyer to anyone looking for outstanding eye care and excellent customer service.

I cannot say enough wonderful things about Carolyn and Shannon at Vista Optical in Oregon City. They truly went above and beyond for my daughter and our family. My daughter needed a replacement pair of glasses. Only one pair was technically under warranty, and her prescription sunglasses had been stolen out of her work van before she ever even had the chance to wear them. Without hesitation, Carolyn immediately said that this wasn’t my daughter’s fault that they were stolen and that she would order her a brand-new pair of prescription sunglasses. Her kindness didn’t stop there — she warmly wished us a Merry Christmas and Happy New Year over the phone, which honestly brought tears to my eyes. That simple act of compassion felt like such a meaningful gift to both my daughter and me. In a world where customer service often feels rushed or impersonal, Carolyn and Shannon reminded us what genuine care and integrity look like. Because of them, we will forever be customers of Vista Optical. People like Carolyn and Shannon are exactly what make small-town Oregon City such a special and delightful place to live. Thank you both from the bottom of our hearts. ❤️

Good up to this point, Received my lens prescription from Eyehealth NW, my first pair of lenses were for reading and intermedate or (computer) came back for reading and distance, I asked for a redo, and the 2nd pair came back as per the perscription just too strong. Went back to Eyehealth for a new prescription and gave to Vista optical for reading and intermedate, came back for reading and distance. Vista Blaimed eyehealth for not the correct prescription. Eyehealth said Vista optical lab did not understand to read the prescription to make intermedate lenses. So now i went back to Eye health for a new prescription. It's now been over 2 months and no glasses. There are other places in town to purchase glasses.

Carolyn the manager at the oregon city store went above and beyond to help me after the vista optical on canyon closed. Due to some health issues it would be hard for me to get to oregon city vista optical. I had bought a frame from Americas best. Carolyn called the one in Tigard which would be a lot easier for me to get to . She talked to Aimee and told her I would be in soon to buy lenses for a frame I had bought there. She asked would mind marking a seg height for a no line lens on a new frame Laura bought from you? Aimee was glad to help. Thanks your Gems !

I have been going to the Oregon City Vista Optical for years. Always great customer service.