I’ve been wearing contacts for 35 years. I normally go to America’s best.. they give me the acuvue copies. WAY CHEAPER AND SUPER comfortable.. I HATE THE BRAND SHE SOLD ME! After I ran out of contacts! I tried to order the old brand from her. Told her I didn’t like the FIT or the price.. she said I should have come within 30 days?! I still had contacts .. I wasn’t out yet! I have never have been treated so horrible. She refused to stop speaking over me then started to say I was yelling. I will save myself MONEY and time and if I HAVE TO PAY FOR ANOTHER EXAM WHY ON EARTH WOULD I GO BACK TO THIS PLACE? They just want to gouge you
About
Heritage Optical serves patients in Detroit and the surrounding part of Michigan from its office at 87 Monroe St. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and pediatric eye care. Insurance accepted includes EyeMed, Davis Vision, Superior Vision and Aetna Vision (11 plans in total). 9 doctors are listed here, including Maryjo Ference, OD, Bradley Habermehl, OD and Fatima Karim, OD. You can walk in without an appointment. Call (313) 965-2740 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
87 Monroe St
Detroit, MI 48226-2855
Get Directions - Phone
- (313) 965-2740
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 9:30 AM – 6:00 PM |
| Tuesday | 9:30 AM – 6:00 PM |
| Wednesday | 9:30 AM – 6:00 PM |
| Thursday | 9:30 AM – 6:00 PM |
| Friday | 9:30 AM – 6:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 68
I lived downtown and have been going to this location for about 10 years. My experience has always been pleasant. The staff is friendly, accommodative, and efficient. I buy frames elsewhere because I'm rather picky about the brand and selection, mainly because I have a narrow face (few frames "fit right").
I didn't have a great or "Wow" experience. The Optometrist gave a quick exam then sent me back to the lobby. THEN she decided she wanted to go back and dilate my pupils...then went on for a while with the exam and finally she was done. Afterwards I told her I had some thyroid issues and THEN she said "oh, it looks like you have some issues I can see..." but the exam was over and she said nothing until I mentioned it. Then they did not enter my contact info (phone number) and just gave up trying...no email or anything to let me know the glasses were ready. I had to contact them...no big deal but shows a bit of incompetence. When I went to pick up the glasses which took 2 minutes, I had to wait while they chit chatted and laughed and reminisced all day with other customers/patients; not respecting my time factor. I had to leave and come back. Not a bad place, but that was my experience.
I’ve been going to this location since 2017 and have had nothing but great experiences. The staff is wonderful, especially CJ. She’s always so welcoming, cheerful, and positive, and she helps me choose my glasses every year.
Monique was such a pleasure to work with! I’ll be coming back just to see her.
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