Herslof Opticians

I called to request my son's PD MEASUREMENTS from his previous appointment to order glasses online versus going through them as i already had a poor experience from the year before. The lady refused to provide them to me and stated it was illegal. I let her know, as their parent and guardian, I should have access to their full prescription as their PD measurements information were taken She absolutely refused and said she was not going to provide it. Lady was rude, unprofessional, not friendly. Would not recommend.

Sue at the Hales Corners Hershloff is wonderful. She fit my glasses perfectly and is a definite asset to the company. I would recommend this location because of her!

Very nice staff and very helpful during my appointment, but it took over a month for my glasses to be finished and for me to be notified. If the wait time had something to do with the holiday, i would have liked to know. My appointment was on halloween day, and i received the call they were done on dec. 2. They also pointed me towards which glasses would be completely covered by my insurance, and when i wanted to pick out one of those frames, they THEN informed me that they were commercial frames and they were not allowed to sell them to me 😐.

I love coming here for my annual exams! Always very pleasant and well taken care of! Sue, is always very nice and answers all of my questions every time! Thank you!

This place is horrible $10.00 pattern fee with state insurance and a brown spot on my lenses when I picked them up. The entire office is outdated and dreadful and my overall experience was annoying including having to tell them to clean off examination area it was greasy as if someone just had a sweaty forehead on it yuck! When I came to pick up my glasses she stated we need to keep the old lenses?! Um no I brought designer lenses and they are mine. They don’t have a quality assurance department obviously to check glasses before they give them to patients otherwise they would have noticed the flaw! I want my $10.00 back you suck!