I went in for an eye exam was in the room about 3 mins. Before I went back for an eye exam they had me look around. I selected 3 pairs of glasses. The tech kept trying to push me to get the insurance plan to replace them if damaged. I decided I was going to order online. I ended up leaving and got a notification a week later that they picked a pair of glasses for me and ordered them. Didn’t measure anything, didn’t get my approval and now they won’t return my call.
About
Highland Family Eyecare is an eye doctor and optical shop in Highland, Illinois, located at 1312 Mercantile Dr. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. The practice is in network with 10 vision plans, including EyeMed, Davis Vision, Superior Vision and Spectera. 5 doctors are listed here, including Natalie Hutchison, OD, Christina Levi, OD and Andrew Ibisch, OD. It is open 6 days a week, including Saturdays, with evening hours on weekdays. Walk-ins are accepted. Call (618) 654-9999 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1312 Mercantile Dr
Highland, IL 62249-1240
Get Directions - Phone
- (618) 654-9999
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 9:00 AM – 7:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 5:00 PM |
| Friday | 9:00 AM – 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Currently open — closes at 5:00 PM. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 220
Highland Family Eyecare is a wonderful place to be seen yearly for your routine eye exams. Dr. Natalie was so kind and Michelle and Stephanie were great and knowledgeable. They are always prepared to remind you of your upcoming appointments and they go above and beyond at making sure you find the right pair of glasses and/or contacts that you would like. Love this business!
Amazing care. Doc is very knowledgeable about my self and my children. She has been extremely accommodating for eye care emergenco and yearly check ups. Can’t say enough about her and the staff.
I had a great first experience! As a young adult new to scheduling my own appointments and doing things on my own, each of the staff made it very easy for me to accommodate. They were super helpful and kind. Will be recommending!
Don’t hesitate to make an appointment here at Highland Family Eyecare!!!
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.