Not happy, I'm low income, went and received exam, picked out glasses, picked them up when ready, took them home and they snapped and broke withing 2 weeks of receiving lenses popped out and all. I should of known better with the free quality and being thin plastic frames, but this should have never happened by just putting them on one morning. I called them and explained to them..what I got was " sorry about your luck, can't help you and can't get another pair. Needlessly still without glasses for months now with extremely poor vision.
Hotc Vision Retail
About
Hotc Vision Retail is an eye doctor and optical shop in Grand Rapids, Michigan, located at 100 Cherry St SE. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses and contact lens fitting. The practice is in network with 1 vision plan, including Spectera. 8 doctors are listed here, including Meagan Baker-Hewson, OD, Kevin Bos, OD and Hanna Canute, OD. It is open 5 days a week, with evening hours on weekdays. Walk-ins are accepted. Call (616)776-2135 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
100 Cherry St SE
Grand Rapids, MI 49503
Get Directions - Phone
- (616)776-2135
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 7:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 7:00 PM |
| Friday | 8:00 AM – 5:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 11
Went to this place for glasses, order. Some glasses asked for thinning in a transition, went to pick up the glasses they were thick and I couldn't even see out of them, and then tried to convince me to keep them 3 months.So that I would be able to adjust. Please explain to me how you're gonna adjust to the thickness. I am not satisfied with this place and I would like a refund. I do not bill medicaid for anything that you have done for me. And the only reason why they got one star is because it would not let me make a post. I give them no stars.
I've been a patient for years. Excellent staff and service. Very professional and personal in the care of you!! ❤️🙏
They never answer the phones. Its been 2 days now. I get put on hold and than voice mail.
I wanna express how I was very satisfied with Derrick. He was able give me a few options of getting my new glasses. He is definitely good at his job. Very kind and knows what a customer needs… Thank you Derrick..😎
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