Irvine Optometry

Excellent, professional service from start to finish. The front dest team, Alex and the lady at Irvine Optometry were kind, knowledgeable helpful, tried to understand solve the problems The office is clean and utilizes great technology for exams. Dr. Lisa Mak is wonderful guy, answered to all of my questions.I am very happy with my new prescription and will definitely continue coming back here for my annual vision care and recommend to my friends too. As a Doctor, I know what matters for the patients when they visit the Doctors offices. So I thank all for their excellent service.

Very friendly and welcoming! Dr. Lisa Mak really took her time and went over all my concerns. Also great location very central.

Update: we picked up our new glasses and they are all perfect! I still can't believe we only paid $150 for 4 pairs of glasses and 4 exams!! Plus, when we went to pick them up the staff helped fit my sunglasses better even though they didn't come from their office. Amazing service! Love love LOVE this office! After Costco's optical department kept dropping my call I turned to good ol' Google and thankfully Dr Mak's office popped up. The entire staff is so wonderful. It was my two teenagers first real eye exam and I'm so glad it was with them! The guy helping us choose frames, Alex? Maybe?, was so helpful. He was able to show us what frames were covered and about our insurance benefits. Just SO helpful! 1000% recommend Irvine Optometry!

I recently made this my main optometry, and certainly am glad for it. Had my first stuck contact in many years, and they professionally resolved it. Shoutout to the quick resolution and friendly staff for getting me in.

Extremely disappointed. My first lenses arrived chipped, and the replacement lenses were so heavy I couldn’t wear them. Staff dismissed my concerns, claiming it was my frames, and never offered the thinner 1.74 high-index option for strong prescriptions. When I asked about upgrading, I was told I’d have to pay again due to their return policy. Poor communication, dismissive service, and no care for customer needs—I will never return.