Jackson & Lujan Eye Care Cente

Everyone was very professional. There was almost no wait. The salespeople were competent and not pushy. I would absolutely recommend this place to everyone

Been going here for the past 5-6 years and have never had a bad experience. Dr. Fox is my favorite optometrist. She is so sweet and patient. Dr. Fox will answer pretty much any questions about your eyes. As for the staff, Alex has been the best example of EXCELLENT customer service. He is helpful at finding frames that match your lifestyle. Always look forward to coming back and visiting the store when it’s my time for a checkup. Highly recommend this business over places like Vision Works etc.

Been going here for over 30 years. I remember when Dr Lujan was my doctor that’s how long I’ve been going here but I’d have to say this is my last. Over the years the staff has gradually declined. They are helpful at times but a good majority of the time they are rude. They rush you and they are careless of your needs. I’ve been waiting close to 5 weeks for my contacts (which I have never) and they keep blaming my insurance. I called my insurance and they said they received all the documents cut off, incomplete and incorrect so they can’t approve anything. I have been calling up there weekly just to find out today it’s that. So they blamed my insurance and just whatever the situation. Every time I called it’s like I’m inconveniencing them for something that should have been done weeks ago. But I am Now on a search and I hope I find doctors as sweet as the ones I’ve had but with a better staff. I know that these type of offices are super busy I’m a patient person but it’s ridiculous the treatment. I wish I can give a zero star review.

Been going here for at least over 15 years. They have been such a great staff to me and family. Alex in particular went above and beyond to help with my daughter’s glasses and I could be more thankful. His customer service is phenomenal. Will always be a loyal customer.

I just want to give a big shout out and thank you to Rose and Alex! Thank you for putting up with me! I am a very indecisive person, especially when it comes to something as particular as eyeglasses. I had a hard time deciding on which pair to choose out of many. Rose remained patient with me the entire time and Alex gave his input also. I am so indecisive that I called back about 30 minutes later to change my mind yet again! I'm sure they were annoyed with me on the inside lol but they didn't show it and I appreciate it! I have been coming to this office for quite some time (5+ years or so) and I highly recommend! Dr Kasin is simply the Best! If you have an option to choose which doctor you want to see, choose her! She is so kind and knowledgeable and extremely friendly. Thank you all again