Please do your research for other options out there. I have worn glasses for many years and this was such a sad surprise from the beginning. Lack of professionalism shows when the manager is constantly demeaning your questions and inquiries to options. I was even chewed out when I asked for an itemized receipt...I spent over $500 for a pair of glasses with just a register receipt for total amount. Glasses mailed to me without communication or paperwork and did not fit at all. Now one year later I have scratches on my scratch proof lens, first time I have ever had lenses scratch! Another optical place has been kind enough to help me work out multiple problems with lack of quality in product. I went back to jcpenny once and it was another degrading experience so this is a learning lesson at my expense don't have it be your lesson.
Jcpenney Optometrist
About
Jcpenney Optometrist is an eye care practice in Brookfield, Wisconsin, located at 95 N Moorland Rd. This is an exam-focused practice; it does not list an optical shop, so bring your prescription elsewhere for frames. Listed services include contact lens fitting. The practice is in network with 4 vision plans, including Superior Vision. Care is provided by Joel Hansen, OD. Walk-ins are accepted. Call (262) 782-0539 to confirm hours and coverage before you visit.
- Listing type
- Optometrist — no retail optical on site
- Address
-
95 N Moorland Rd
Brookfield, WI 53005-6020
Get Directions - Phone
- (262) 782-0539
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 10
I have just been to my local JC Penney Optical where I had an eye exam and ordered some glasses. The entire staff is comprised of friendly people who helped me decide on good looking frames, searched for the best deal I could afford, and answered all of my questions patiently. I have been to this store many times over the past decade, and I have never had poor service.
Melissa the manager in Brookfield is more then friendly and helpful , my daughter wears glasses and every year we go in she has suggestions and new products to show us, I also appreciate the fact that when sales are in effect she calls and informs us to see if we're interested.
I have been waiting on my glasses for 4 weeks, and was suppose to here something Friday or Monday. Nothing just called no answer its 5:23 they close at 5:30, I was calling to tell them to send my frames back I don't want them to put the lenses in. I'm so over this it should not take a month to get my glasses. Very disappointed
Absolutely love this place. Both Monica and Melissa were so nice to both me and my daughters. They were so helpful finding the right pair of glasses for us!! I would definitely recommend this place over any other place. Thank you ladies so much for all your help!!!
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