Kadrmas Eye Care New England

This practice is a total mess. Their attitude, and actions at the reception area are deplorable. Beware, if you book an appointment before 10:00AM. The doctor doesn’t show up before 10:30. Additionally, the doctor tried to tell us that my wife had 20-20. Vision. My question was, why the blurry vision ? The answer: it might go away. We followed up with a visit to our optometrist. Her eyesight is 20-40. Do not use these people, unless, you really enjoy being treated like crap.

This place is absolutely a rip off! I just filled my prescription from them, that I had to pay extra for after eye exam (what dr charges for that???). Anyway, my new glasses weren't right (my old glasses are still perfectly clear - i only filled the new one because i was told it was a very minimal change and I wanted a back up pair). Anyway, I brought them back where I got them where they determined to glasses were made to the specifications of the prescription i was given and that I should go back to the dr, ask for a quick recheck and then they would redo glasses at no charge (fantastic customer service!) Called Kadrmas today. I was rudely told since its been more than 90 days since I filled their prescription that there would be a $45 charge for a re-check. (Even thought on the prescription they gave me it stated it was good through the end of August). When I asked to speak with someone else there, I was hung up on (super un-professional). I have to say, I NEVER post bad reviews for any establishments, but this situation really calls for it!! My advice, avoid this place at all costs!!!

I have been a patient at Kadrmas Eyecare for years and have complete confidence in Dr. Kadrmas and his medical team. He is knowledgeable, considerate and fully explains your eye care needs. The new Plymouth office is able to provide many in-house surgeries as well, which is so convenient. Thanks to Dr. Kadrmas and the surgical staff for all you do!

I took a chance an went back after leaving this practice 2 years ago. I went an made an appointment the first week in February for contacts. Upon my arrival I was told that I needed a referral which I had gotten one an had to step away from the desk call my primary to get the referral code. I took a seat any waited 45 to 50 min which at that time I went to the desk ask how much longer. She said oh your next. After being call in for the pre exam I said wow your running behind which I got the reply they thought I left. Once in seeing Dr Gray I felt like I was rushed thru the exam. The appointment was made to pick up my trial contacts which on the first day or two they were blurry so I call set up appointment to see Dr Gray again to which she realized they were the wrong prescription an ordered me new ones. It’s now 2 months and I still do not have them. This is the WORST place One doesn’t know what the other is doing.

I had an eye exam in January 2022, with Dr Gray, at this practice. The exam was very thorough and I was pleased with the exam. I recently broke my glasses and went back to the practice to get a copy of the prescription. I was told it would cost me $40 for the prescription. This seems like a rip-off to me.