Karen Walker OD

If you want someone to be thorough and truly care about not just your vision, but your eye health, go here! She is the best eye doctor I've ever had and I've never seen so clearly before coming to her almost 4 years ago. She takes her time to ensure the prescription is correct and checks your contacts in your eye to ensure they fit properly. Before, I never realized I didnt see well with my left eye, but she noticed and adjusted my prescription based on how my eye rotates the contact when blinking and I've never seen more clearly in my eye! She's the absolute best. Her husband is super sweet and helpful. Love this place!

Karen and her team host a wonderful experience. They were all very attentive and explained every step thoroughly. For my son’s first eye exam he felt at home with them. They were knowledgeable about our insurance coverage and broke down the charges well. As first time patients we are very pleased with our experience and look forward to our future experiences with them.

I called in because I had something stuck in my eye and was in major discomfort. Even as a non existing patient, Karen got me in within 30 minutes. She was caring, gentle and fixed the issue. She went above and beyond offering care after hours if the issue returned. Nothing better than a doctor who truly cares!

This truly is a family run and owned business. The optometrist is the matriarch of the family, very-detail-oriented and thorough, catches slight nuances that other doctors miss, and you can tell she cares about her patients. The doctors husband also works there, can at times come across intense or pushy at the worst, but makes every attempt to be helpful, provide the patient with educational and financial information, and offer the patient choices. Their daughter worked there as a receptionist for some time, was friendly, comfortable, fashionable and stylish, and did her job well. I have taken my teenage son and myself to see this doctor for the past few years now because I trust her to catch changes and vision adjustment needs that other doctors and vision centers have overlooked. I highly recommend this optometrist and her office to anyone wanting a thorough contact lens or eyeglass exam, who wants to stay on top of their visual health and wellness, who wants to be offered good prices for eyeglasses and contact lenses, and who wants a comfortable family environment.

The eye exam and optometrist herself wasn’t bad. Getting my frames have been an absolute nightmare. I went in March and ordered them that day and it is July 13 and I have not received my frames nor a phone call updating me on what’s going on. When I call, I am getting the run around about what’s going on with my frames. First, they came in broken then they reordered them and they are on back order. I understand that, I work in an industry with backorders but the fact that no one seems to call and update is absolutely ridiculous to me. The last time I called the gentleman gave me an attitude about giving me an update every week. I don’t need them to call me every week but it’s been a month since the last time I reached out to them and nothing. No phone call or anything updating me. They gave me a loaner pair of frames which was nice of them but they don’t fully fit my lens so my lens move around constantly and the frames have a small crack in them which I mentioned to them when they gave them to me but I just figured I’d have the frames I picked out and paid for shortly so it wasn’t a big deal. Nope, It’s now been 3 months. I will be calling my insurance to get this disputed as the last time I called Sun Valley Optometry, I asked if they could cancel my frames since they’ve been back ordered for over 3 months so I could pick out new ones that are in stock and they said they couldn’t cancel my order for my frames. I will be going to another Optometrist in the future.