Kathleen Adkins OD

Wallmart Will lie about insurance coverage. I was told I was in network and signed a bill for $0.00 to get a $127.00 bill in the mail. I contacted my insurance and was never in network. Do not go here unless you first contact your insurance because Wallmart lied to me about my coverage.

Edit: the manager contacted me and told me that they were liable under 30days, offered to replace them. Said that it potentially was a defect lenses. Took about a week to get new ones. Just glad they are fixed now. Very disappointed as many people can’t afford eye care due to many reasons you’d think you’re local Walmart would have your back, unfortunately my experience was extremely not forthcoming. For starters I only ordered lenses, with a durable add on. I felt pressured to add more to my prescription, definitely getting new frames I told them many times I just wanted lenses because they were scratched. ( that insurance influence to persuade you ) Everyday glasses wearers know that they always tell us to only use micro fiber cloths and spray but not all the time we have them on hand, so we use a shirt and our breathe. You would usually only notice after a year of use they have a few scratches, It’s been a month and my lenses are so scratched up. I’ve never had this much an issue with scratches until I ordered these. I paid $100-$150 for these lenses which is mind boggling under insurance. I did not buy frames keep in mind. For a 2 year warranty it was gonna cost me like $200 in total. ( with insurance and I couldn’t afford that at the time so I had to decline the warranty ) After noticing all these scratches on my lenses after a month I called about the durable lenses and asked if they are scratch resistant and they said they were scratch proof, well false advertisement for one. Two they let me know that they don’t use real glass anymore, which if I was made aware of that I wouldn’t even have gotten these to begin with. It’s been a month and my lenses are so scratched up and now I'm stuck with brand new cheap scratched up lenses with no way of getting them fixed without paying out of pocket. Will never go through Walmart again. Hope this helps anyone who’s wanting to get good eye care and not get ripped off. Spend a little extra at a more name brand eye clinic or go through zenni optical (app) it’s 10x cheaper and long lasting lenses / frames.

FYI: The anti reflection coating on Nikon lenses suck. 2nd pair I've had with this on the lenses and within a year you can hardly see out of them. And of course since the Dr here only allows you a year on your prescription then you have to do another exam to replace them. So, do not have this put on. Guarantee you won't be happy with it.

I walked in on the 1st of the month with a prescription less than 1 year old. The Vision Center accepted my United Healthcare Vision insurance. The staff was courteous, professional, and provided top-notch customer service. I selected my frames and extra features for my lenses. My order was placed. On the 6th, Walmart Vision Center called me stating my glasses were in and ready for pickup. Wow, 5 day service is very good! I would highly recommend Walmart Vision Center to anyone needing eyeglasses or contacts. V.I.P. treatment, Competitive prices to fit almost every budget range, and a wide selection of popular and trending frames. Who could ask for more? Stop by and see for yourself, you won't regret it.

I've been getting glasses for around 30 years and went here today for the first time. Dr. Muratori was more thorough than any other ophthalmologist I've seen. He took the time to explain not only what he was doing but why, which I've never experienced before. Would definitely recommend.