Kentucky Eye Care Psc

My daughter purchased contact lenses at her first visit in this office which is most of the doctors from a practice that closed a few years ago. The doctor was great. However, a month later and she still has not received the contacts. 2 weeks ago, the excuse was "a glitch in the system". Can't wait to hear what this next excuse is. They have yet to call her with a new update. Nor have they answered her calls, messages left. I would hate to leave a good doctor because the optical department can't get it together. But currently they SUCK.

I was very pleased with my first visit. The wait was short, and all of the staff were friendly and professional. I especially liked Dr Menon. She answered all of my questions, gave me good advice after a thorough examination.. I would recommend this practice.

I have nothing but positive things to say about Dr. Menon and the staff. Dr. Menon was thoughtful and accommodating, and she went out of her way to help me access care and medication.

I am so happy I went to this eye doctor. After having high anxiety over my cataract diagnosis, I met with Dr. Menon and she quickly put me at ease. She was knowledgeable, personable and reassured me that she could take care of my cataracts. I’ve now had my surgeries and seeing crystal clear. I am a huge fan of Dr. Menon and I highly recommend her. I am one grateful patient! Thank you Dr. Menon🩷

I really liked the doctor and staff. But since the first appointment I had I have driven out there during their published business hours on two different occasions to pick up my contacts and found a dark building. Then I tried again this week to pick them up and they are closed ALL WEEK for Spring Break! When I call their phone number I get a fast busy like it has been disconnected. They have evidently changed their business hours yet their website has not been updated and it has been months. People do not have time to drive to a location when it should be open and continue to find it closed. And when I have complained about all of this directly to the company, they acted like it was not a big deal. I will be changing where I get my eye care!