I scheduled an appointment in advance for my 5-year-old child and still waited over 40 minutes to be seen. When I asked how much longer the wait would be, I was met with an extremely rude response: "What do you want? It's a wait." What was even more concerning was that walk-in patients continued to be taken ahead of us while we sat waiting despite having a scheduled appointment. If appointments are not being honored, patients should be informed accordingly. I understand that delays can happen in any medical office. However, there is no excuse for speaking to patients in a disrespectful manner, especially when they are simply asking for an update after waiting with a young child. The lack of professionalism, poor communication, and disregard for patients' time made this a very disappointing experience. I would not recommend this office based on the customer service and scheduling practices I experienced.
About
Located at 1913 Kings Hwy in Brooklyn, NY, Kings Vistasite Eyecare is an eye doctor and optical shop serving the Brooklyn area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. VSP, EyeMed, Davis Vision and Superior Vision are among the 17 vision plans accepted. Care is provided by Dmitry Gurevich, OD. The optical carries 36 frame brands. It is open 6 days a week, including Saturdays. Walk-in visits are welcome. Call (917) 933-9090 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1913 Kings Hwy
Brooklyn, NY 11229-1313
Get Directions - Phone
- (917) 933-9090
- Languages spoken
- English, Spanish, Russian
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 10:00 AM – 4:00 PM |
| Tuesday | 10:00 AM – 6:00 PM |
| Wednesday | 10:00 AM – 6:00 PM |
| Thursday | 10:00 AM – 6:00 PM |
| Friday | 10:00 AM – 6:00 PM |
| Saturday | 10:00 AM – 5:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 26
I have seen Dr. Gurevich in the past and he provided to me the best medical care one can receive. Recently, I had an urgent concern and my opthalmologist was not available, as his clinic was closed until next week. As Dr. Gurevich demonstrated extra caring, flawless medical knowledge and approach during my previous visit I decided to call his office today and they accommodated my concerns with a same day appointment. His bed manners, thorough examination and impressive medical knowledge did not fail me this time as well. A rare breed, indeed. I have made the decision to transfer my eye care to him. Simply amazing. Thank you! Sheila Mizrahi
I honestly believed all medical professionals were trained to be difficult. He saw me within a moments noticing my eyes inflammation and his team went above and beyond to accommodate my medical / insurance needs. Dr. G is the most reasonable person I've ever dealt with from any medical provider in my 29 years of existence. If you're in the area and need any sort of advice or medical provisions when it comes to your eyes, I can absolutely sware by his care and bedside manners. Thank you DR. G!
We had been with the same eye doctor for more than 10 years. We had to move; and it became inconvenient to travel to the old place. We found a new eye care on Kings Highway, Brooklyn. Exceptionably knowledgeable doctor (!!!) Very pleasant staff. Thank you Dr. Dmitry Gurevich - you are the best!!!
New beautiful store. Excellent service, gigantic variety of frames to choose from, I had received excellent pair of glasses at very reasonable price. Thank you, Vista Optical. Would definitely come back again to purchase my next pair. Good luck in new location.
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