I recently visited Kyle Vision and had a great experience with the staff and the doctor. Everyone was friendly, helpful, and professional, and I really appreciated the care we received. My only concern was the pricing of the frames. I noticed that many frames appeared to be marked up significantly compared to other places and years before. My son was interested in a pair of Oakley frames that were priced at $300. We had previously purchased the exact same style in a different color for around $120, so the price difference was much higher than expected and we decided not to purchase them at the time. That same day, we happened to check Costco Optical and found the exact same frames for $80. Later, when I went back to pick up my contact at Kyle Vision, I saw a pair of frames I really liked (a VSP brand) priced at $250. I took a picture because I was considering coming back for them, but after looking them up online, I found the same frames listed for $145. I also contacted another optical office I’ve used before, and they confirmed the price was similar to the online pricing. I want to emphasize that the staff and doctor were wonderful, and I had a positive experience with the care provided. My only hesitation is the frame pricing, which felt much higher than what I’ve seen elsewhere. The excessive markup ruined an overall good experience.
