Lake Success Medical Office

I will never come here again. I called over the phone and told the rep my problems. She set me up with an appointment with Dr.Bhargava uday. DEFINITELY DO NOT RECOMMEND!!! Part of being a doctor is having precessional competence which is staying up to date with new medicines, way of testing,and latest advancements and research which he does NOT HAVE. He took me to his office to google my symptoms and showed me his source which was Wikipedia. We all know Wikipedia is unreliable. Long story short he was unable to help me because “he never did it before” and canceled my appointment. I also spoke to the administrator which wasn’t much help either. I’ve spent a hour at this office for absolutely no results. The lady at the front desk was also forcing me to change my primary care doctor in order to be seen by him.

I love this location. I have been coming to Advantage Care Physicians - Lake Success for years and the only challenge I encounter is parking. The staff are friendly and professional. My eye doctor, Dr. Bessie Thomas is great. I also do my mammogram and bone density here and I have no issues. Great place!!

I am a relatively young, healthy individual, thankfully. Visiting the doctor is only done to make use of the preventative care that is included in my health coverage. On multiple occasions, this office has coded my visit for something else, even though I had specifically asked to limit it to what is included in a annual checkup. Therefore, every time I go here, my insurance and myself are billed excessively. When I try to resolve, the billing department only reads what is coded and cannot do anything about it. I've gone through two PCPs. They seem to be leaving at an alarming rate. Nothing ever goes right when I come here. I've given it my last shot and will be looking elsewhere. In a large facility such as this, in my experience, the physicians and staff are not personable and don't seem to give the care that I'm looking for. It seems as if money is the top concern, not patient care. Don't be deceived by the sleek and modern exterior.

BY FAR THE WORST HEALTH CARE EXPERIENCE. Dr Ramsaroop's staff is the most confused staff I have ever dealt with. Customer service is horrific, people from the office have literally said " i dont know what to do" and one time even said "I don't know your insurance is prob expired". I checked with my insurance company, my insurance is fine. They try to not deal with patients and just find ways to hang up the phone. If something changes they do not even have the courtesy to call with an update, they wait until you call or come in. My family and I have been going to this office for years and have been dealing with their inconsiderate staff, its time for a new PCP. My advice is to go to ANYONE else, many of my friends are in internal medicine and are family care physicians and they recommended I stay far far away from this office. They do not care for their patients, visits are in and out. They seem to run their healthcare system as a factory more than a patient centric healthcare center.

Last Dr I saw, Dr. ward, was there temporarily and she didn't do anything during my physical exam. All she did was ask me a bunch of questions. Exam was 5 mins, tops. Had lab work done, but they haven't released my results to me...and this was back in July. Ever since the veteran doctors left, things seem to have gone downhill. None of the primary care Dr's take my insurance. So now I have to look elsewhere for the medical treatment I need. 👎