I don’t think they actually want patients. Would give zero stars if that was possible. The staff has always been slightly rude but I’ve dealt with it because Dr Leblanc has been good. They have made it so incredibly difficult and tedious to be a patient there that we’ve decided not to be. Dr Leblanc is a good Dr if you can tolerate the rude staff, messed up bills and insurance, and waiting all day to be seen. There are plenty of other Dr who actually want patients so maybe just go there.
Leblanc Eye Center
About
Leblanc Eye Center serves patients in Alexandria and the surrounding part of Louisiana from its office at 5917 Jackson St. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes VSP, EyeMed, Superior Vision and Spectera (11 plans in total). Doctors at this practice include Cornel Leblanc, OD and Stephen Leblanc, OD. The optical carries 36 frame brands. It is open 5 days a week. You can walk in without an appointment. Call (318) 445-5292 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
5917 Jackson St
Alexandria, LA 71303-2048
Get Directions - Phone
- (318) 445-5292
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 8:00 AM – 5:30 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:30 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:30 AM – 5:30 PM |
Currently open — closes at 5:00 PM. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 48
If I could give this place zero stars, I would. This review stems from incorrect prescriptions for years, missed a Glaucoma dx, makes you feel uncomfortable, brags about himself the entire visit.
Did an contact exam and my insurance was charged. Once my contacts arrived I was told that I had to pay an additional $70 for a fitment that was not disclosed upfront. Doctor is excellent but the support staff have horrible attitudes and will not explain things when asked for details. I would not recommend this place to anyone!!
Wonderful place to receive service! Doctor Leblanc is extremely knowledgeable and tremendously kind. Anna took her time and fitted me perfectly for my eye wear. Military friendly and will work with you as it pertains to insurance. Definitely will recommend this place to all those I encounter. Michael Lacour
Horrible experience!! Some staff are incredibly RUDE! The receptionist talks down to you like you're trash, sad considering a woman of her age range should know how to behave better (Excluding some of them, some of their staff are professional and polite)They contacted me almost a month after my glasses were picked up and paid for to tell me my insurance didn't accept the claim. My insurance will deny certain lenses IMMEDIATELY not a month later. They did the same thing with my daughter's glasses. Basically they have NO business morals and will do this in order to generate a bill. A rather big bill too! They did a terrible job of placing my lenses in the frames. They scratched up the lenses to the point I couldn't see out of one of them but they got their money alright! They reordered them and went to set them again only to do the same thing! There was less damage the 2nd time so I called that a win instead of giving them the chance to screw up again. Overall the quality of service and products are in no way worth the time or the price. Wished I'd have saved myself the trouble and read all the bad reviews this place got....they were similar to our experience!!!
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