Lehigh Valley Eye Care Associates

Great experience from start to finish. Everyone was so friendly and many of them wished me a happy birthday (my appointment happened to be scheduled the same day). From the eye exam to getting new glasses, the staff was very knowledgeable and professional. Thank you Lehigh Valley Eye Care Associates for a great experience.

My experience was exceptionally pleasant! The optometrist was demonstrated excellent bed side manners, caring with sincere concerns. Thank you all!

Love this office and all of the beautiful girls that work here! They’re always smiling, positive, and so helpful. The doctors are also great and very detailed!

They did a terrible job with eye exams for both my husband and I. They tried to charge our vision insurance, medical insurance, and then us for added “diagnostic” fees for “dry eyes” after stating everyone in the Lehigh Valley has dry eyes as their reasoning. There was no additional work done outside normal exam activity. They just tried to tack on several made up diagnosis fees to get more money. They pushed cheaper quality contacts on me that hurt my eyes after I’ve said I’ve had the same brand for over a decade and love them and didn’t really want to try something new. I had to fight for my script so I could just purchase them online. They were trying to push the brands they have a contract with. All the glasses were way over priced. The doctors were young and unprofessional. They have been harassing us for several years now trying to make us pay another several hundred dollars out of pocket for simple eye exams, threatening to send us to collections. Luckily I’m well aware of PA laws that restrict medical fees under $500 going to collections having any impact on credit scores. Beware of their malpractice in charging absurd costs for unnecessary and unrelated fees for something as simple as an eye exam. Office staff and manager have been extremely unprofessional and rude as well. Additional note: Read the other 1 star reviews - same exact scam like activity. My insurance companies also both noted the billing was odd and didn’t sound correct. They refused to correct anything after countless attempts to reason with them.

I had been avoiding an eye checkup for years because most clinics feel chaotic, but this place surprised me. The appointment process moved smoothly and the doctor paid attention to details instead of quickly writing a prescription and ending the visit.