First time using LensCrafters to craft lenses for sunglass frames I own. I haven't gotten my lenses yet but in terms of customer service so far, I'll be coming back if I need these services again. I will update once I get my sunglasses back.
LensCrafters
About
LensCrafters is an optical shop in Waterford, Connecticut, located at 351 North Frontage Rd Spc B7. This is an optical shop for glasses and contacts; eye exams are not listed at this location. Listed services include glasses & frames, contact lenses and sports & safety eyewear. The practice is in network with 13 vision plans, including EyeMed, Davis Vision, Superior Vision and Aetna Vision. 9 doctors are listed here, including Jennifer L Cohen, OD, Carolyn Te, OD and Jerry Luo, OD. Walk-ins are accepted. Call (860) 443-2353 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
351 North Frontage Rd Spc B7
Waterford, CT 06385-4238
Get Directions - Phone
- (860) 443-2353
- Languages spoken
- Spanish, Chinese, Gujarati
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Staff
Reviews on Google 303
My second time using Lens Crafters. I will never go anywhere else. The guy that assisted me both times ( Rich ) is amazing to work with. He is very knowledgeable, professional, and never lets me leave the store until 100% sure im satisfied. Great experience..Highly recommend going to see Rich for all your Eyewear needs..
New London, CT LensCrafters is in their new location next to the most excellent Panda Buffet. (Now isn't that convenient. ) Staff knows their software and all the processes like the seasoned professionals they have always demonstrated. I've used them for about 20 years and the quality has never wavered or lessened.
I needed a nose pad replaced on my glasses. Drove for over an hour to 4 different places near me that couldnt help me. Came to Lens crafters and spoke with a gentleman name Donovan who took my glasses to the back and fixed in less than 5 minutes. That's not the it. He didn't even charge me. Wow you guys made my day and now I'm "seeing" my life a lot "clearer" . Thanks guys!! You rock!!
Such a fantastic experience!! Richard and Erica were honestly just the best. They helped figure out insurance and just went above and beyond. Patient, kind, and outstanding customer service! Thank you!!! I can see why they’re the only store still open in the crystal mall haha
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