LensCrafters

I would recommend LensCrafters to anyone they make everything so easy and even on the Dr. Parsons side they are very helpful to get you in and out and they answer any questions you might have. I look forward to seeing the ladies on the LensCrafters side again so when I go to pick up my replacement lenses. When it comes to up selling, they are not high-pressure or anything and it’s very conversational and they’re very patient and thorough. I wish I got their names so I could mention them specifically, but the lady with the curly hair and pretty nails is my favorite! There’s a lady With gray hair and glasses that's super nice as well and these are the two people. I usually deal with when I come in. They are very knowledgeable about the different frames and give really great recommendations. The lady with the curly hair told me that you can use the sunglasses frames as glasses as well and I wanted to add that here in case anyone didn’t know that. Pro tip I guess. But yes, you will be guaranteed to have an amazing experience every time you come here!

Kate was amazing. She walked me around and helped me pick out glasses. I would not have been able to find any had it not been for her. I wouldn’t say it’s the cheapest place to get glasses but they had a big selection.

I came into lens crafters to get my glasses adjusted, a nice lady named Jackie helped me. She went above and beyond just adjusting my glasses and told me about glasses sizes and let me know which size would best fit my face which was awesome! I didn’t even know glasses had sizes. She was super nice and insightful! Overly pleased with her service! She even complimented my glasses!

Dr. Mortenson was so personable, and I feel like I got a thorough exam. She was not rushed and took the time to explain tests that were conducted and what we were looking at on the screen. We even discussed a condition one of my grandparents had with their eyes and what's currently being done to possibly treat that with today's medicine.

I cannot say enough good things about the Lens Crafters in Cedar Falls. I came in a panic as I had broken my glasses. Mia fixed them at no cost, even though I hadn’t bought them from them!! While I was waiting, Xavi was extremely helpful helping me pick out a new pair so I would have a back up. They made this process quick and easy!! I highly recommend them!!