I would give my experience 6 or 7 stars if I could. Kristen was so professional and responsive. Incredible customer service! I can't say enough positive things about this very capable licensed optician. Well done!
LensCrafters
About
Located at 9998 Kings Auto Mall Rd in Cincinnati, OH, LensCrafters is an optical shop serving the Cincinnati area. The location sells eyewear and contact lenses but does not list eye exams. Listed services include glasses & frames and contact lenses. Superior Vision is among the 4 vision plans accepted. Walk-in visits are welcome. Call (513) 683-9710 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
9998 Kings Auto Mall Rd
Cincinnati, OH 45249-8234
Get Directions - Phone
- (513) 683-9710
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Reviews on Google 380
Jenn was amazing, as usual! She always helps me find glasses that match my style and is an expert on lens options. She helped me find a perfect balance between my need for thinner lenses and my budget and I’m ecstatic with the results. Thank you Jenn & Lenscrafters! I’ll definitely be back again in the future!
I have not been to the eye doctors in a long time and honestly regret not going sooner! Kristen was a GEM to work with and made it so easy to better understand by benefits, help me make the best choice to get my glasses same day. Thank you so much for making it an easy experience.
I have bought glasses for many years from various places and I keep coming back to LensCrafters not only for the price in the quality but for the customer service as well. Monica is one of the most well-versed persons when it comes to style and information on frames and lenses. I always get compliments on the glasses that she suggests.
HIGHLY DO NOT RECOMMEND!!! I came here to get an annual eye examination done. First off they force you to get a retina imaging done as a mandatory step. Most eye insurances do not cover this and the charges have to be borne by the patient as out of pocket. The examination itself is very uncomfortable with bright lights flashing into your eyes which make you feel blinded for a few minutes. My family will not be coming back to this location ever. Hope this review helps you make a better decision before visiting this location.
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