LensCrafters

First time ever going here absolute amazing experience. Everyone was so friendly. The staff was amazing with daughter too. They were so patient with her even when she was reading every line instead of just one line.😅 The lady doing our eye exam never stopped her just let her keep reading. The doctor explained everything very clearly and made sure to answer all questions. Honestly best experience at an eye doctor. The sales rep was also amazing. She helped pick a really cute pair of sunglasses out for my daughter. Definitely recommend this place.

I went over after my Eye Exam, and Fallon did a Great Job answering all my questions and helping me pick out the perfect pair of glasses! Very knowledgeable and great sense of style, I could tell she really enjoys what she does!

I didn’t get a chance to get any glasses from them! I made an appointment on line. They called me to confirm. They didn’t inform me that I had a $40 co-pay. Oh yeah did I forget to mention this is my first time EVER having an appointment here? I got contacts. When I went to pick them up the man handed them to me and said “ The doctor wants you to try them out before he orders them “! He didn’t tell me anything about them! Then I called to let them know that I needed to have my prescription in my reading lens because it’s blurry. And then I said that my distance eye needed to be stronger too. She told me that my contacts were for distance and my glasses were for reading. I said I didn’t get any glasses. She said but you have an order for glasses and they are for reading! I said my contacts are mono vision. She said oh yeah I see that now that I opened and read further into your chart. I called and talked to the OFFICE MANAGER. I was complaining about how his staff treated me how they didn’t do their job. And for some reason he offered me my $40 back. Cancelled my up coming appointment to see the doctor about my contacts and I am not allowed to return to that office! All because his employees DIDN’T DO THEIR JOB. It’s my fault!

Amy was the absolute best. I came in so lost and she helped me find the perfect glasses. She is was so helpful and attentive to all my wishes. I will definitely be coming back. Amy gained your company a new long term customer:)

My glasses had come apart due to a loose screw on a Sunday (of course, when most offices are closed). LensCrafters was open and helped me resolve the issue quickly!! Super kind the entire experience too :)