If I could leave zero stars I would. I’ve been coming to this LensCrafters for about 2-3 years now. I went to work with the cashier to purchase glasses for my son and I. I had to come back for my pair and I asked the “manager” who was helping me what’s the balance and he said in a very sarcastic way “oh I don’t know it’s not in front of me” laughing. Are you not the cashier checking me out? I finally get the total for my glasses and he said everything would be saved for 2 weeks and to come back when you are ready. I came back in a few days and the next cashier had no idea what I was referring to. The manager NEVER saved my information. The clerk apologized and said she would fix it for the next time I come back. I came back again today and the wrong glasses were put through and I still have no glasses. I was being discriminated against and the manager probably assumed I was not coming back to pay for my glasses. If you’re black find somewhere else to go.
