Carolyn May did an outstanding job fixing my glasses. She replaced my lenses and nose pads and took the time to make sure everything fit perfectly. She was incredibly kind, patient, professional, and paid attention to every detail. I truly appreciated the care she put into making sure my glasses were comfortable and looked great. Excellent customer service—I highly recommend her!
About
LensCrafters serves patients in Houston and the surrounding part of Texas from its office at 5135 W Alabama St Ste 5410. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. Insurance accepted includes EyeMed, Davis Vision, Superior Vision and Spectera (14 plans in total). Care is provided by Mita Vala, OD. It is open 7 days a week, including weekends, with evening hours on weekdays. You can walk in without an appointment. Call (713) 623-0855 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
5135 W Alabama St Ste 5410
Ste 5410
Houston, TX 77056-5814
Get Directions - Phone
- (713) 623-0855
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 10:00 AM – 8:00 PM |
| Tuesday | 10:00 AM – 8:00 PM |
| Wednesday | 10:00 AM – 8:00 PM |
| Thursday | 10:00 AM – 8:00 PM |
| Friday | 10:00 AM – 8:00 PM |
| Saturday | 10:00 AM – 8:00 PM |
| Sunday | 12:00 PM – 6:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 1550
I would highly recommend this LensCrafters location at the Galleria! From the moment I walked through the doors, Bruce provided exceptional customer service. He greeted me right away, let me know he would be with me shortly, and promptly assisted me after finishing with another customer. I came in needing my prescription lenses placed into a stubborn pair of replacement frames, and Bruce handled the situation with patience and expertise. He went above and beyond by also looking up my prescription and taking the time to educate me about different lens options I could consider in the future. Bruce was knowledgeable, professional, patient, and genuinely pleasant throughout the entire experience. His willingness to help and his positive attitude made what could have been a frustrating situation very easy and enjoyable. Thank you, Bruce, for the excellent service! My experience was truly exceptional, and employees like you are a great reflection of LensCrafters.
I had a great experience at LensCrafters. I brought in a pair of sunglasses that needed a repair, and Babatunde went above and beyond to help. They were friendly, professional, and took the time to fix the issue quickly. Instead of trying to sell me something new, they focused on getting my favorite sunglasses back in great shape, which I really appreciated. Excellent customer service, knowledgeable staff, and a hassle-free experience. I highly recommend LensCrafters for anyone needing eyewear repairs or exceptional service!
I needed help adjusting my glasses. Originally, they kept slipping down my nose, but after going to Lens Crafter they were perfectly adjusted thanks to the help of Bruce. Thanks again! Great experience, would 100% recommend going!
Great experience at LensCrafters at the Galleria! The staff was friendly, professional, and very helpful throughout the entire process. They made choosing my glasses easy and enjoyable. Excellent customer service—I highly recommend this location!
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