Briargrove Eyecare

Emily Pham is very professional, on time, caring, and attentive. She let me know that my eyes have improved after a recent operation. She gave me a prescription for both driving and reading, which is helpful. I would highly recommend her and will be back!

I felt very well taken care of, everyone is an excellent professional, they were very kind, I highly recommend their services. Just today there was a special event and I received a pair of sunglasses as a gift.

Great Service today at TSO Briargrove. Dr. Pham was very thorough and explained everything in detail which was very helpful. Stephanie and other associate were very professional, knowledgable and friendly. Everyone was kind and it was a pleasant experience. Thank you.

I have loved TSO because of how convenient the location is, when dr Waltz was there it was an incredible clinic and he was fantastic. Since he’s gone everything has gone down hill, a couple of years ago one of the front desk ladies refused to help me order contacts, she said she wasn’t able to do it that I needed to take the exam since I was due for it, which I understood but then on the website it allowed me to order the contacts I still had a month available to order so she clearly wasn’t wanting to help me. This year, I went back and decided to give it another try, I was getting my contacts, after the second try the new Asian doctor told me it seemed like I was more comfortable no wearing a contact on one eye. When I went back, the other doctor, she is super knowledgeable, she wears a hijab, gave me some other options for that eye and I wasn’t pleased. I needed to go back for a special exam and that other eye contacts and I just feel like the front desk people are just not willing to help, I thought the doctor had giving me a price, which was not the high $475 they mentioned to me and I wanted to use my insurance but they couldn’t give me the exact price I was going to pay, when I asked how much I was going to pay with the insurance, I was given the same amount as if I’m stupid. I really don’t know much about insurances but I know is not going to be the same amount after insurance and if I don’t know how much I’m going to need to pay out of pocket, I don’t feel comfortable going. Even the doctor had told me “it’s not going to break the bank,” maybe not hers but mine maybe, its seems like they don’t want to he asked about prices. I just canceled my appointment. I would recommend anybody to save themselves a headache and go somewhere where they are willing to help you and kindly will help you understand everything you need to know before going to your appointment.

Wonderful staff, state of the art equipment, and their optometrists take their time to explain everything which is such a pleasant experience. Highly recommended, TSO Briargrove is the best optometrist around.