Briargrove Tso

I think we found the best optometrist in the Houston area in Dr. Emily Pham. She was thorough, professional, kind, and understanding of our eye problems. She took the time to explain to us what needs to be done to resolve them. I highly recommend her and have trust in her knowledge. The staff at this office is also courteous and efficient.

Had to come in last minute due to an unexpected infection, and Grace was very accommodating to schedule me in. Stephanie did my work up and she was very nice. Dr. Pham was very direct and quick during the exam. I was in and out in like 10 minutes (maybe less). They had my prescription sent to the pharmacy before I even left the door. Very quick and nice service

I felt very well taken care of, everyone is an excellent professional, they were very kind, I highly recommend their services. Just today there was a special event and I received a pair of sunglasses as a gift.

Emily Pham is very professional, on time, caring, and attentive. She let me know that my eyes have improved after a recent operation. She gave me a prescription for both driving and reading, which is helpful. I would highly recommend her and will be back!

I have loved TSO because of how convenient the location is, when dr Waltz was there it was an incredible clinic and he was fantastic. Since he’s gone everything has gone down hill, a couple of years ago one of the front desk ladies refused to help me order contacts, she said she wasn’t able to do it that I needed to take the exam since I was due for it, which I understood but then on the website it allowed me to order the contacts I still had a month available to order so she clearly wasn’t wanting to help me. This year, I went back and decided to give it another try, I was getting my contacts, after the second try the new Asian doctor told me it seemed like I was more comfortable no wearing a contact on one eye. When I went back, the other doctor, she is super knowledgeable, she wears a hijab, gave me some other options for that eye and I wasn’t pleased. I needed to go back for a special exam and that other eye contacts and I just feel like the front desk people are just not willing to help, I thought the doctor had giving me a price, which was not the high $475 they mentioned to me and I wanted to use my insurance but they couldn’t give me the exact price I was going to pay, when I asked how much I was going to pay with the insurance, I was given the same amount as if I’m stupid. I really don’t know much about insurances but I know is not going to be the same amount after insurance and if I don’t know how much I’m going to need to pay out of pocket, I don’t feel comfortable going. Even the doctor had told me “it’s not going to break the bank,” maybe not hers but mine maybe, its seems like they don’t want to he asked about prices. I just canceled my appointment. I would recommend anybody to save themselves a headache and go somewhere where they are willing to help you and kindly will help you understand everything you need to know before going to your appointment.