Lenscrafters

Latasha, was the best, made me feel comfortable and she let me take my time. We chose a pair and went back and forth, even after we paid and chose out first pair(my wife), she let me figure it out on my own time. My first time going through this process, so I was indecisive, but she didnt let that bother her, instead she went even more in depth to further explain every detail. I will only be coming here and dealing with Latssha. LensCrafters is very lucky to have her on their side.

Visiting Monterey from out of town, and I realized that I forgot my contact lenses and glasses🤦‍♂️. This brought me to LensCrafters to see if they could provide a trial pair of contact lenses for me to get me through the day. They were able to help me with this! Doctor and staff were very kind, helpful, and generous and got me taken care of. I hope everyone else has the same positive experience that I had at LensCrafters. Thank you very much!

I had an excellent experience at LensCrafters thanks to Jen. From the moment I walked in, she was welcoming, patient, and incredibly knowledgeable. She took the time to really listen to what I needed, answered all of my questions clearly, and made the entire process easy and stress-free. Jen went above and beyond to make sure I was comfortable and confident in my choices, and her professionalism combined with genuine kindness truly stood out. Customer service like hers is rare, and she’s a huge asset to LensCrafters. I couldn’t be happier with my experience! The Monterey lens crafters has now gained a lifetime customer, I definitely will be recommending friends, and family. Thank you Jen!

They offer very quick service and i am often here with many glasses issues, they are very helpful as well giving solutions to prevent further issues. I would recommend them not only for buying but for any problems with glasses.

Jennifer and Stephanie gave me top tier customer service and most importantly I would buy from them again and again. They’re both very accommodating and most importantly they ensure that the clients needs are met.