Mostly okay until it came to pay. They told me on the phone that they do take my insurance. They even scanned my card before the service. It wasn’t until after that they informed me that they don’t actually take my insurance and I had to pay. A little bait and switch… Not cool, people! Their good reviews and reception were misleading!
Eyemd On Cass
About
Eyemd On Cass serves patients in Monterey and the surrounding part of California from its office at 21 Upper Ragsdale Dr Ste 201. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include comprehensive eye exam and glasses & frames. Insurance accepted includes VSP (1 plan in total). Doctors at this practice include Philip J Penrose, MD and Sandra J Lehman, OD. The optical carries 36 frame brands. You can walk in without an appointment. Call (831) 324-4730 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
21 Upper Ragsdale Dr Ste 201
Monterey, CA 93940
Get Directions - Phone
- (831) 324-4730
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Doctors at this practice
Reviews on Google 206
Greeted warmly and had very little wait time. The technician who did my testing was pleasant and efficient. The doctor explained thoroughly what was wrong and the possible ways to deal with it. Then the office was able to expedite my surgery dates.
I got a same-day appointment (because of a cancellation). The staff was very friendly and efficient. Dr. Penrose was thorough and took time to answer all my questions. I feel blessed to have found a good eye doctor so quickly.
I have been a patient of Dr. Penrose for years and am very satisfied with his and his office associates. They are all competent and supportive with patients. They communicate clearly and are patient with questions. I trust them all with my eye care.
Eye MD, now that my cataract surgery is reaching its' final stage has been quite a profound experience. I knew about the surgery itself (so comfortable and painless) but I've also been quite pleased with the after op process and now my 20/20 vision pronouncement. I have a new name for Dr Penrose, I call him him Dr Precision. He has gone beyond my expectations and basically given me back vision I could not imagine. I expected to still be using reading glasses after the surgery which I considered to be just fine. However I now see, read ,and am experiencing FULL Zvision clarity with no need for any type of glasses or contacts at the age of 70 years young. I am pleased beyond any expectations I previously had. Besides the Doctors' detailed work, his staff also played a huge part in the process. I thank everyone of them from my heart. In summary I could not have imagined nor expected such a positive outcome. I deeply thank ALL of you.
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