Lenscrafters

Johnatan, Leon, and Nevin were amazing. I was immediately greeted when I walked into the store, Johnathan and Leon were well-versed in all things lenses. Definitely will be back just because of their customer service.

I called two days ago and was told that my glasses were being shipped and that my prescription pair should arrive on Monday. I really hope this is accurate, as I’d prefer not to experience the delays some previous customers have mentioned. That said, the service during my visit was excellent. Everyone was friendly, and I was greeted as soon as I walked through the door. From Dr. Thiel to the cashier, Marco, the team made the experience pleasant. I’m crossing my fingers that my eyeglasses arrive soon, and I won’t have to wait too long. I’ll be back to provide an update once I receive them—stay tuned!

Today Leon helped us purchase our Ray-Ban Meta Gen 2 in blue. He was so friendly and made the whole transaction easy. Thank you so much for your great service!

★★★★★ I had an amazing experience at LensCrafters thanks to Kathy! She provided outstanding customer service from start to finish. She was incredibly kind, patient, supportive, and genuinely cared about helping me find the best option. Kathy made the whole experience smooth and stress-free with her professionalism and positive attitude. It’s rare to meet someone so dedicated and welcoming. Thank you, Kathy, for going above and beyond — I truly appreciate your help and highly recommend working with her!

I am with Preserve Vision Florida, a local nonprofit that provides vision screenings, eye exams and glasses for children whose families are in financial need. We are able to assist these families, free of charge through generous funding and partnerships. One of those partnerships is the OneSight program at LensCrafters around Tampa Bay. One mom, Mrs Vanegas, who only speaks Spanish, requested us to translate a review on her behalf. “My daughter was referred to LensCrafters at International Plaza to order her new glasses. I am very thankful for the friendly and helpful staff that assisted my daughter picking them out. I also want to thank the manager, Kathy, who gave extra attention to my daughter. We will be always grateful for the free pair of glasses my daughter got to help her succeed in school.”