LensCrafters

I had a wonderful experience at LensCrafters in Dadeland Mall. The entire staff is friendly, welcoming, and very knowledgeable about their products. The store is also exceptionally clean and well organized, making the whole experience pleasant from start to finish. I especially want to recognize Leo for his outstanding customer service. He is courteous, incredibly knowledgeable, patient, and genuinely committed to helping his customers. He took the time to answer all of my questions, explained my options clearly, and made sure I found the best solution for my glasses without making me feel rushed. If you’re visiting the LensCrafters at Dadeland Mall and have a complicated issue, need expert advice, or simply want the best possible service, I highly recommend asking for Leo. He goes above and beyond to make sure you’re taken care of, and his professionalism and dedication truly set him apart. Thank you, Leo, for such an exceptional experience!

amazing experience, supper smooth transactions and great costumer service, Leo was super attentive and helpful, he kept me updated on the shipping of my glasses and called me right when they were ready. would definitely recommend!

I had an outstanding (first time / walk in) experience at LensCrafters from start to finish. Dr Campanioni was professional, efficient, and incredibly knowledgeable. He worked quickly without ever making me feel rushed, and it was clear he has a great deal of experience. I also want to recognize the store manager, Ms De La Hoz who helped me choose my frames. She was exceptionally friendly, patient, and knowledgeable. She took the time to explain which frames would work best with my prescription, this doesn't happen in most places I've been before, and helped me make a decision that I felt confident about. Her customer service was truly first-class. It's refreshing to receive this level of professionalism and genuine care. I left feeling I had received excellent eye care and outstanding customer service. I highly recommend this LensCrafters location to anyone looking for a professional, knowledgeable, and welcoming team.

The doctor was fast, precise, and patient. I felt valued in the short time I was with her. She explained every step and gave suggestions based on tests. I am always on the go and her ability to multitask between clients while delivery excellent customer experience will inspire me to HIGHLY recommend her. I was the attended by Maria Elena who was overly patient. She also explained every cost and suggested glasses that matched my face. She then explained glasses care and even went out of her way to clean my current glasses. I was very impressed by the service at Lens Crafters at Dadeland Mall outside of Macys. Both the doctor and Maria Elena were fantastic.

I recently had to go back because I was experiencing an issue with my glasses, and once again, licensed optician Maria Elena completely exceeded my expectations. She addressed the problem immediately and with such great care, leaving me totally satisfied with the outcome. Honestly, every time I return to see her, she makes me feel like family. Her level of attention, warmth, and professionalism is truly exceptional. I cannot recommend her enough to anyone looking for an optician who genuinely cares!