LensCrafters

Debbie took great care of me. She spends time helping and assisting me in making a great choice. She's honest and patient. Her professionalism and mannerism are top notch. Once again Debbie took great care of me and while I was waiting got to engage with the other ladies and they're super nice. Professional and very pleasant to talk too. Never rushing each customer but diligent and efficient. Keep up the awesome job.

There are eyeglass providers who can help you select frames that aesthetically enhance your appearance, and that also have the technical expertise to produce lenses that are faithfully accurate to your prescription requirements. But at the LensCrafters in DelRay Beach, Florida, my "salesperson," Linda, delivered an exceptional experience. In fact, she’s more like an eye care docent. She took the time to understand unique medical complications with my vision - of the kind that present significant challenges that lenses alone cannot fully correct. She asked questions and explained options that, given my circumstances, can provide greater clarity of vision throughout a variety of daily needs. From recommending and demoing sunglass tints to better track ball flight on the golf course, to optimizing vision when driving while switching focus from the road to the dashboard GPS, to how the progressive lens field of vision can be calibrated to make me more facile and reduce eye strain and fatigue when working on my multi-screen home computer system. It's been about a month since I picked up my two pairs of glasses, regular and sun. Quite frankly, the customer experience blew me away, and so did the recommended, very consequential enhancements - a la Linda - make a significant difference in the quality of my vision. Every store could benefit from having a Linda of this caliber!

I visited LensCrafters for the first time at this location, and I have to say I was very impressed. I’ve been a loyal customer of the brand for a while and have always had good experiences, but this visit truly stood out thanks to Linda. She was incredibly attentive, professional, and kind. I had a small issue, and she handled it quickly and efficiently, making the entire process smooth and stress-free. Her customer service was excellent from start to finish. She also gave me an estimated time for when my glasses would be ready, and to my surprise, they were ready much sooner than expected. That level of efficiency and care really made a difference. Overall, a wonderful experience definitely five stars for Linda!

This is my second time visiting LensCrafters in Delray. Both times, I met with Linda, the Optician. I found her to be very professional, knowledgeable, and very easy to work with. Each time I had been there, I left with glasses that fit well and that I had been very happy with. I would highly recommend this store on Linton, and especially, Linda, the Optician.

The women in front of the store were extremely rude and dismissive to my mother and myself checking in for an eye exam I had scheduled online. I have never had such poor customer service with any of the LensCrafters locations I’ve been to in the past. I’m extremely disappointed as I was praising them to my mom and booked this appointment for her. Seems like they had poor communication with each other and then they came up to my mom and kept spewing different directions than the last, one tells her sit down, the other tells her she can look at glasses while she waits, the next comes up entirely confused saying they’re booked the rest of the day and I must have the wrong location. I was turned off immediately by the foul attitudes they all had. I will never come here again and will tell everyone I know to go to the LensCrafters off Glades because they are so warm and caring and take excellent care of their customers. Byeee Linton Rd LensCrafters you SUCKKKKK