My experience wasnt terrible, but it wasnt great. I will start by saying they went out of their way to try and see how to code my exam in my insurance but we could never figure it out. It was nice of them to try so hard. I had to wait a while to be seen at my appointment. There wasnt a whole lot of people so I did find that mildly confusing, but figured they may not have had that many optometrists qualified to do the actual exam. I wasnt impressed by their glasses selection or prices. I did inquire about a specific pair of frames and was told it'd be $200 on top of what my insurance paid. I requested to shop cheaper frames but wasnt really helped with options. I was actually given zero more options. I asked twice and wouldnt ask a third time so i just ended up leaving. I got my exam in March and still dont actually have a new pair of glasses because I wasnt helped with finding more affordable options. So I'll be shopping elsewhere for them.
Lenscrafters
About
Lenscrafters serves patients in Asheville and the surrounding part of North Carolina from its office at 27 Schenck Pkwy. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Insurance accepted includes EyeMed, Aetna Vision, Cigna Vision and Humana (8 plans in total). 21 doctors are listed here, including William R Beaty, OD, NBEO-Board Certification, Ryan C Corte, OD, OD and Kara Dunkle, OD, American Academy of Optometry. The optical carries 4 frame brands. It is open 7 days a week, including weekends, with evening hours on weekdays. You can walk in without an appointment. Call (828) 684-9153 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
27 SCHENCK PKWY
STE 140
Asheville, NC 28803
Get Directions - Phone
- (828) 684-9153
- Languages spoken
- Albanian, Spanish, Mandarin
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 9:00 AM – 7:00 PM |
| Tuesday | 9:00 AM – 7:00 PM |
| Wednesday | 9:00 AM – 7:00 PM |
| Thursday | 9:00 AM – 7:00 PM |
| Friday | 9:00 AM – 7:00 PM |
| Saturday | 9:00 AM – 6:00 PM |
| Sunday | 12:00 PM – 5:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 491
Dan was amazing! He was incredibly helpful, friendly, and made the whole experience so easy. We really appreciated his excellent service and would definitely recommend him to anyone. Thank you, Dan!
I recently had a great experience at LensCrafters. Everyone on the staff was professional, knowledgeable, and genuinely friendly. They took the time to answer my questions and made me feel comfortable throughout the entire process. What stood out most was how personal the service felt—they treated me like a valued customer rather than just another appointment. The team made choosing my glasses easy and stress-free. I highly recommend LensCrafters to anyone looking for excellent customer service and a positive experience from start to finish!
I had a recent visit with LensCrafters at Biltmore Park in Asheville NC. I worked with Julie and I have to say it was the best experience with an optician in years. She explained all options in detail and answered many questions. I never felt rushed or that my questions were annoying. I highly recommend this location and if you can work with Julie I’m sure you’ll be pleased.
This office was wonderful! From the greetings with the receptionists, to the tech who did all of my measurements and exam. The exam was very thorough and simple. I then saw Dr. Kempe and she was fantastic. Very thorough, answered all of my questions and explained a few things to me that I needed to know. Then I went to order my glasses and I had Jasmine help me and she was fabulous! Such an easy time, so very sweet, knowledgeable, not pushy at all. It was a great experience. A wonderful office . I HIGHLY RECOMMEND!
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