LensCrafters At Macy'S serves patients in National City and the surrounding part of California from its office at 3000 Plaza Bonita Rd. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses and sports & safety eyewear. Insurance accepted includes EyeMed, Davis Vision, Superior Vision and Aetna Vision (13 plans in total). Doctors at this practice include Bobby D. Smith, OD and Donna Nguyen, OD. You can walk in without an appointment. Call (619) 470-0402 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Hours not published — call ahead.
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Ashlin provided one of the best customer service experiences we’ve ever had! He was incredibly kind, knowledgeable, and took the time to help my husband choose the perfect Meta glasses. 🤓 We truly appreciate his help and can’t wait for the glasses to arrive. Also, a shoutout to Jeff! Thank you both for making this such a wonderful experience! 😊
I had an absolutely amazing experience at LensCrafters inside Macy’s in Fashion Valley, thanks to Rebecca and Anna. They both went above and beyond and truly made us feel like family. Every step of the process was seamless—Rebecca was warm, professional, and took the time to genuinely listen to all of our needs. Anna was just as kind, welcoming, and attentive. The entire team worked together to create an experience that felt personal, comfortable, and truly top-tier from start to finish. You can tell they genuinely care about their customers. I can’t recommend them enough—this is what exceptional customer service looks like.
Lens Crafter in Macy’s National City Bonita, Ashlin is very helpful to me. He is very patient about adjustments to my eyeglass. He has a very good customer service As well Pohay, both of them are great and helpful. Good customer. My name is Estrella
Lynn was amazing so helpful and sweet with my 6 year old daughter. She got two pairs and they are absolutely adorable we got both for less than $300. Great experience!
I had a great experience with Ashlin, the eye care advisor. He is super nice, very attentive, and I really appreciated his positive energy throughout my visit. He was very helpful and took the time to answer all of my questions clearly, which made me feel comfortable and well taken care of. I would definitely recommend seeing Ashlin for eye care advice.
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