LensCrafters At Macy'S is an optical shop in Walnut Creek, California, located at 1320 Broadway Plz. This is an optical shop for glasses and contacts; eye exams are not listed at this location. Listed services include glasses & frames, contact lenses and sports & safety eyewear. The practice is in network with 5 vision plans, including Davis Vision and Superior Vision. Walk-ins are accepted. Call (925) 939-3591 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Hours not published — call ahead.
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Tara and her co-team member were excellent, highly recommended. Tara made sure I was able to get a the eye exam with Catherine before the end of year. I was very impressed with the exam process and they made the perfect pair of glasses come together. Thank you so much.
Oscar has amazing customer service he was patient and took his time to listen to my concerns with glasses considering how much they were I’d recommend him to anyone else looking for glasses or lenses
I will preface this by saying that the sale took over an hour due to the online order system being unavailable. But, the three customer service women were terrific. There was not a thing they could do about the delay except apologize for something entirely out of their control but they kept their sense of humor, made the time pass as quickly as they could, and we shared lots of laughs about working in retail and customers we would like to forget. In the end, we were able to finish the order and have a good laugh at the end of another failure of the electronic world of retail sales. Anyone in retail should take note of their personal skills when the unexpected strikes.
Amazing customer service very clean and quick. Lovin my sunglasses’ fit perfectly. Thank you Carlin you are great. A gem.
Had a great experience here today! I'm upset I didn't get the names of the two ladies helping me, but I we had good conversation and I found my sunglasses! Very knowledgeable and super helpful. Will definitely be coming back again (not just to pick up my glasses haha). Highly recommend. What a great experience! Oh and they even fixed my glasses that had a stripped screw for free. I was about to buy them again!
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