"Hey Sandra, just wanted to say thanks for the amazing service at LensCrafters! You went above and beyond, explaining everything in detail. Appreciate it! 😊"
LensCrafters Inside Macys
About
LensCrafters Inside Macys serves patients in San Juan and the surrounding part of Puerto Rico from its office at 525 Ave Fd Roosevelt Ste 55-56. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and pediatric eye care. Insurance accepted includes EyeMed, Davis Vision, Superior Vision and Aetna Vision (13 plans in total). 8 doctors are listed here, including Jacqueline Henriquez, OD, Jacquelin Henriquez, OD and Frances A. Sanchez Bras, OD. It is open 7 days a week, including weekends, with evening hours on weekdays. You can walk in without an appointment. Call (787) 753-8803 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
525 Ave Fd Roosevelt Ste 55-56
San Juan, PR 00918-8002
Get Directions - Phone
- (787) 753-8803
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 9:00 AM – 9:00 PM |
| Tuesday | 9:00 AM – 9:00 PM |
| Wednesday | 9:00 AM – 9:00 PM |
| Thursday | 9:00 AM – 9:00 PM |
| Friday | 9:00 AM – 9:00 PM |
| Saturday | 9:00 AM – 9:00 PM |
| Sunday | 11:00 AM – 7:00 PM |
Currently closed. Times shown in America/Puerto_Rico. Holiday hours may differ.
Doctors at this practice
Reviews on Google 709
The staff is very attentive and friendly. The person who performed the eye exam was very professional. They answered all your questions and explained the entire process. Keep up the good work.
I went to this retailer recommended by a coworker. He was absolutely right. Excellent customer service. All personnel is very professional and knowledgeable of their business. Friendly people like these ladies make you feel appreciated. A+ store. Will definitely recommend to others and will come back.
The exam was good, the rest of the process was a nightmare. It has taken a month to get the prescription finished. They never got the test pair of contacts correctly. The other LensCrafters in the same mall never had issues. Don't really know how it can be so different. Definitely do not recommend this particular store.
I wanted to start out by saying and big thank you to NILSA and ANGELICA. The most nicest and helpful staff at this location. I went for vacation to Puerto Rico but I unfortunately lost my contacts BOTH OF THEM in the pool. My trip was ruined due to me not being able to see. I arrived to this lens crafter store to advise to them my situation and not being able to see and having trouble to board the flight and finding a way to going back home. I showed them my Rx and the face they made was like "oh yeah, Its a strong Rx" . I asked if possible to purchase a box or even a trial pair just to get to the airport just to get through the day. She came put with a pair and I almost went into tears of joy. thank you to these two ladies for helping me and saving my day for my safety and sake of getting home. I would like to have this review be seen by a higher management as they deserve something very special and big.
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