Lenscrafters Optique

I arrived a little before 7:00 PM and found the entire store blocked off with a sign saying ‘Be back in 10 minutes.’ The employee did not return for approximately 45–50 minutes, even though the store supposedly closes at 8:00 PM. When they finally came back, they did not seem concerned that customers had been waiting that long. The whole situation felt very unprofessional and poorly managed. If only one employee is working, there should be better communication or coverage instead of leaving customers waiting with a misleading sign. Overall, it was a very disappointing experience.

My care was very professional and comfortable. Dr. Sax was great, as was the associate who ordered my contact lenses.

Rollah and the whole team were so kind and patient with my mother during her time there getting all her glasses done. They did everything with a lot of care and without rushing, double checking, triple checking all without any rushing. I’m so grateful, my mother is elderly and foreign and had been suffering with her eyesight for a while, and even though she didn’t speak English, she was very grateful for their patience and understanding and for the care which they showed during her entire process there. She had 3 glasses made there and they all came out perfectly. Thank you to Rollah and the whole team, they’re wonderful. Highly recommend!

Rolla is an outstanding manger. She not only helped me find my dream sunglasses but also went above and beyond to ensure I had the perfect fit. Her professionalism and helpfulness made the whole experience truly enjoyable.

Rola the optician the runs the store is simply amazing. She is ever so helpful and extremely knowledgeable and professional. She is quite the asset and the information she shared with me made me choose this location over other optical shops. I would highly recommend her assistance with any eyeglass purchase.