Madison Ave Eye Care

Dr Kantrovich is very thorough and takes the time to explain in detail all the test results. I highly recommend him and the services at Madison Avenue Eye Care. Purisima is also very thorough and professional. The office staff is always friendly, professional and are very responsive. I've been coming here for years for all my vision needs.

I’ve been seeing Dr. Kantrowich for years, and I truly can’t say enough great things about him. He is always professional, knowledgeable, and incredibly thorough during every visit. He takes the time to explain everything clearly and makes sure all of my questions are answered, which I really appreciate. The office is well-run, appointments are on time, and the staff is always friendly and welcoming. It’s clear that Dr. Kantrowich genuinely cares about his patients and their eye health. I completely trust his expertise and wouldn’t go anywhere else. I highly recommend him to anyone looking for an outstanding eye doctor!

I’ve never had a more thorough and thoughtful eye exam and I’ve worn glasses since I was 4 years old. I couldn’t recommend them enough. I was fitted for new lenses that actually fit my lens shape and feel so much better. Office staff was nice and easy to schedule.

I do not recommend this clinic. The doctor seems professional, but the service here was poor in almost every part of the experience. The front desk staff came across as arrogant and sometimes rude. When I asked whether I could get a digital copy, I was told, “I already gave you the printed version—why can’t you just take a picture?” That kind of response really made me uncomfortable. The doctor also did not take enough time to explain his decisions. He may be knowledgeable, but professionalism is not just about giving a prescription. Patients should also understand why certain things matter and what’s the principle/impact behind decision. I did not feel that level of care here. Communication after the exam was also disappointing. After my initial examination, I waited nearly three weeks with no update about when to pick up my glasses. I finally called the office myself, and they said they had tried to call me a week earlier but could not reach me. Even so, there was no voicemail, no follow-up call, and no email. Just one call… Overall, the experience felt dismissive and poorly managed. A business, especially a medical office, should treat every patient with respect. That was not how I feel here.

I’ve been a patient of Dr. Kurfirst for over 20 years, and I truly can’t say enough wonderful things about Madison Eye Care. The staff is always so warm, welcoming, and professional—it genuinely feels like you’re being cared for by family. Dr. Kurfirst is just as amazing—kind, attentive, and consistently provides exceptional care. Over the years, I’ve continued to follow the practice through moves because the level of service and trust is unmatched. That alone says everything. I fully intend to remain a patient for as long as they’re practicing! If you’re looking for a place where you’ll feel valued and well taken care of, I highly recommend Madison Eye Care.