Manatee Eye Care

I have been very happy with this Visionworks and particularly Anthony who is very nice and helpful. I never feel like I am being pressured into buying something I don't want. This visit, I was looking into getting new glasses and we reviewed things together until I understood and made my decision. I got a new pair of glasses and my first prescription sunglasses. I also get my eye exams with them as they take my vision insurance. I have been using this location for a few years now and am content to stick with it.

Super friendly staff, they helped me with what I needed and sold me all the right stuff without ever being too pushy. I can appreciate an honest sales rep that tries to make a sale but is respectful at the same time.

This review is a few days overdue, but I had to make sure I recognized the incredible service I received from Tony at Visionworks. I’m normally a Visionworks customer in Kentucky, but I was visiting family in Venice — beautiful place, lots of sun — and I made the big mistake of forgetting my contacts at home. Not exactly ideal when you rely on them every day. I called this location and spoke with Tony, who was immediately kind, professional, and genuinely empathetic. He understood my situation right away and treated me like I’d been a long-time customer at this location. That kind of service is rare these days, and it meant a lot. My streak of bad luck continued when I managed to rip the contacts on the second day, but the personal attention and care Tony showed stuck with me. He turned what could have been a stressful situation into a positive experience. Customer service like this deserves to be recognized. Tony is a true asset to Visionworks, and this location earned every bit of this 5-star review. Thank you for making a visitor feel welcomed and taken care of! ⭐⭐⭐⭐⭐

I give this Visionworks office staff a big thumbs up. I worked with Anthony (Tony) and also Brandon in the Venice office. Both were excellent and very knowledgeable and helped me out a great deal. (I left review on Visionworks website, but wanted to also leave review on google.) - Anne

3-4 star experience at first, but it shouldn’t take 3 attempts (1 in person, 2 phones calls) to request a copy of the RX and still do not have it. Apparently the Dr side and store side are not tied together and associates aren’t able to retrieve records if the Dr isn’t there. RX was requested day of visit and only receipt was sent by email. Every patient should leave with a copy of their Rx in hand. This is their way of attempting to control where you shop for contacts or frames, otherwise why is it so difficult????